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The Role
Provides part-time front desk support at a printing business. Responsibilities include answering and routing calls, greeting visitors, signing delivery drivers in and out, operating security gates, managing incoming mail, maintaining the reception area, and assisting with administrative tasks such as staff lists, rotas, meeting arrangements, and course bookings.
Summary Generated by Built In
Job Summary
As a well established local printing business, we are seeking to recruit a part-time Receptionist for Thursday and Friday afternoons (1pm - 5.30pm) or just Friday afternoons
In this vital role, you will join our team in providing professional, excellent front desk support and be the first point of contact for callers via the reception switchboard as well as visitors to our Radstock site.
The role is for either 4.5 hours or 9 hours per week with the opportunity to work additional hours to cover holidays etc.
Duties
- To answer all phone calls promptly, providing excellent customer service and routing inquiries efficiently
- Greet all visitors onto site in a welcoming and professional manner
- Ensure all delivery drivers are signed in and out of site and operate the security gates
- Manage daily incoming mail if it arrives in the afternoon
- Ensure the reception area remains tidy, professional and welcoming
- Support team members with administrative tasks such as updating staff lists and rotas, booking of meeting rooms/lunches, course bookings etc
- Any other administrative duties requested by the HR Business Partner in line with job level
Requirements
- Excellent communication skills - friendly, clear and professional in all interactions
- Good organisation skills
- Previous reception experience is a bonus but not essential
- Basic proficiency in MS Office Suite (Word, Excel, Outlook)
- Ability to respond quickly to enquiries
- Right to work in the UK
Benefits
- 25 days holiday plus Bank Holidays (pro rata'd for part-time working)
- Contributory Pension scheme
- Life Assurance and Income Protection
- Employee Assistance Scheme
- Enhanced maternity and paternity pay
- Cycle to Work scheme
- On-site gym and parking
- Recruitment referral scheme
Skills Required
- Excellent communication skills
- Good organizational skills
- Basic proficiency in Microsoft Office, including Word, Excel, and Outlook
- Ability to respond quickly to enquiries
- Right to work in the UK
- Previous reception experience
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The Company
What We Do
CFH Docmail is a multichannel communications company providing hybrid mail, managed print and post, and digital document-delivery solutions. Its cloud-based Docmail platform lets organizations produce, manage, automate, print, and send personalized documents, while Dotpost and SMS integrations extend delivery digitally. The company combines print, postal, data, and software capabilities to simplify secure digital customer correspondence for businesses of different sizes.
