The Role
Manage reception, guest relations, check-ins, reservations, stock control, housekeeping standards, staff supervision, and daily lodge operations. Support the General Manager and assist with kitchen management and guest dining. The role is live-in at a remote luxury lodge and requires strong communication, organization, teamwork, English fluency, and a valid driver’s licence.
Summary Generated by Built In
Vacancy: Front Office & Lodge All-Rounder (Luxury Historical Lodge)
Location: Near Dundee, KwaZulu-Natal
Position Type: Live-in (Immediate Availability)
Salary: From R9,000 pm (Negotiable based on experience)
About Us:
A are a premier, world-renowned lodge specialising in tours of the historic Anglo-Zulu War battlefields. The operation thrives on highly personalized service and meaningful staff-guest interaction, particularly within our communal dining environment.
The Role:
We are seeking a young, ambitious, and highly presentable individual to manage our reception desk and support the General Manager. As a key representative of our lodge, you will maintain guest relations and relieve across various operational departments when necessary.
Key Responsibilities:
- Front Desk: Lead guest relations, check-ins, and daily reception duties.
- Reservations: Manage bookings (knowledge of SEMPER system is a distinct advantage).
- Operations: Oversee stock control and supervise housekeeping standards.
- Management Support: Assist with staff supervision and general daily operations.
- F&B Support: Provide hands-on assistance with kitchen management and guest dining interaction.
Requirements
Requirements:
- Experience: Proven general lodge experience across the operational areas listed above.
- Language: 100% fluency in spoken and written English with excellent communication skills.
- Licence: Valid driver’s licence is essential (own transport is highly recommended due to the remote location).
- Attributes: A team player possessing strong organisational skills and a good sense of humour.
Benefits
What We Offer:
- Competitive salary based on experience.
- On-site en-suite accommodation.
- All meals and laundry services included.
Skills Required
- Proven general lodge experience across reception, reservations, operations, housekeeping, supervision, and food and beverage support
- 100% fluency in spoken and written English
- Excellent communication skills
- Valid driver's licence
- Strong organisational skills
- Team-oriented attitude and good sense of humour
- Knowledge of the SEMPER reservations system
- Own transport
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The Company
What We Do
Bushwise is a Southern African training provider specializing in practical safari-guide and conservation education. It offers hands-on field-guide courses and practical conservation training, with programs aligned to professional certification and standards. Its courses prepare students for careers in guiding and conservation through immersive bushveld learning and experienced instruction, supporting ethical participation in safari, environmental, and wildlife stewardship sectors.
