Description
Shook & Stone is looking for a friendly, professional Receptionist to be the welcoming face of our firm. In this role, you will provide excellent customer service and keep our front desk running smoothly, serving as the first point of contact for the visitors, clients, and guests who walk through our doors and call our offices every day.
What You'll Do
- Warmly greet visitors, clients, and guests, creating a positive first impression and directing them to the right person or department.
- Manage incoming calls, screen and forward them appropriately, take accurate messages, and ensure prompt responses to inquiries.
- Answer questions about the firm, its services, and its policies, and help with scheduling appointments and arranging meetings.
- Receive and distribute mail, packages, and deliveries, and assist with drafting or formatting routine documents, letters, and emails.
What We're Looking For
- A genuine passion for customer service and the ability to show empathy.
- Excellent verbal and written communication skills, with the confidence to interact professionally with people at all levels.
- Basic computer proficiency.
- The ability to maintain confidentiality and handle sensitive information with discretion.
- Bilingual in Spanish and fluent in English (preferred).
Why Join Us?
We offer a vibrant and supportive work environment where your contributions are valued and your professional growth is encouraged. You will have the opportunity to work alongside a dedicated legal team and make meaningful contributions to our clients and our firm. We are committed to fostering a culture of excellence, collaboration, and innovation.
Perks
- Competitive base pay.
- Free employee-only coverage for Medical, Dental, Vision, and Life Insurance.
- Option to purchase Long-Term and Short-Term Disability coverage.
- 401(k) retirement plan with employer match available.
- Supportive and collaborative work culture.
- Ongoing professional development opportunities.
Ready to Apply?
Embark on a career with us where you can truly make a difference. Apply now to become a key player on our team and help us drive success for our clients and our firm.
Skills Required
- Passion for customer service and ability to demonstrate empathy
- Excellent verbal and written communication skills
- Professional interaction with people at all levels
- Basic computer proficiency
- Ability to maintain confidentiality and handle sensitive information discreetly
- Bilingual Spanish and fluent English
What We Do
Shook & Stone is a prominent Nevada-based law firm specializing in personal injury, workers' compensation, and social security disability cases. With over 30 years of experience, the firm provides legal representation for clients involved in various accidents, including motor vehicle, premises liability, and wrongful death claims. They are known for their commitment to client outcomes and maintaining a supportive, family-oriented work culture for their employees.
