Chinese Mutual Aid Association Inc.

Receptionist

Posted 6 Hours Ago

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Chicago, IL, USA

In-Office

Entry level

Social Impact

The Role

Provides front-desk reception and administrative support in a nonprofit office. Greets and directs clients, manages sign-in logs and appointments, answers calls, performs data entry, supports internal audits, maintains supplies, handles mail, monitors visitor access, and processes petty cash, checks, and deposits. The role is part-time, office-based, and serves as a key contact for social services and community members.

Summary Generated by Built In

Description

About Us

Chinese Mutual Aid Association (CMAA) is a community-based 501(c)3 nonprofit organization dedicated to supporting Chicago land’s diverse immigrant and refugee communities. Established in 1981, CMAA is a cornerstone of the “Asia on Argyle” corridor of the Uptown Neighborhood of Chicago with a satellite office in Elgin, IL, providing programs to serve our community across generations. We offer after-school, summer camp, and mentoring programs for young people. For adults, we provide case management and social services, education including English as a Second Language (ESL) classes, job preparation and placement services, and immigration and citizenship case assistance. We connect older adults to in-home care support and community enrichment through our Golden Age Club. Finally, we support entrepreneurs and small businesses as the only AAPI-led Small Business Development Center in Illinois.

Job Description

Chinese Mutual Aid Association (CMAA) is seeking an ambitious and detail-oriented Receptionists to work and greet our clients. The Receptionist is to be involved in a variety of daily activities from operations to administrative tasks that will help keep CMAA’s business running smoothly. At the same time, the Receptionist participates in internal audits for all CMAA Departments through data entry, being the main point of contact for social services, and a resource to the community. The positions is part-time and will be in office from Monday – Friday.

Schedule: 1:00pm - 6:00 pm

Requirements

Essential Functions & Responsibilities

Greets and directs clients to appropriate programs/staff members
Manages the daily sign-in logs
Manages the order of client appointments in the waiting area
Answers incoming calls and screens & directs to appropriate programs/staff members
Takes messages from callers and visitors
Data entry for different departments
Maintains and monitors office/janitorial supplies
Provides general administrative and clerical support
Handles incoming and outgoing mail
Monitors visitors' access and maintains security awareness
Handles petty cash
Manages checks & cash received and prepares for deposit
Performs other duties as assigned by supervisor

Qualifications

High school diploma preferred
Knowledge of administrative and clerical procedures
Knowledge of computer and data entry is required
Bilingual preferred in Cantonese/Mandarin & English while other dialects are a plus
Verbal and written communication skills
Customer service orientation
Initiative
Reliability
Attention to detail
Ability to deal with multiple people at one time

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

This is a largely sedentary role, however, some filing is required. This could require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Perks