Receptionist

Posted 3 Days Ago
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63775, Perryville, MO, USA
In-Office
Entry level
Financial Services
The Role
Greets and assists customers, answers and directs calls, manages office supplies and errands, organizes documents, processes title orders, gathers preliminary information, supports closings and notarization, and images post-closing files. The role requires confidentiality, professionalism, strong communication, multitasking, and Microsoft Office proficiency in a fast-paced environment.
Summary Generated by Built In

Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company

Staying in business for more than 125 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation!

We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.

About this job:

The Receptionist is responsible for creating a positive experience for our customers from the moment they enter our facilities. They will answer calls and direct them to the correct team member, in addition to organizing various documents and files for customer receipt. The Receptionist will also assist with closings and document preparation when needed.

Here are some of the great benefits you will enjoy as a member of our team:

  • Competitive Salary
  • Personal paid time off, as eligible
  • 401K and Employee Stock Option Plan, as eligible
  • Fitness reimbursement
  • Learning, development and growth opportunities

As a Receptionist you will:

  • Answers and directs incoming calls
  • Greets and directs customers as they arrive at facilities
  • Run office errands for purchases, make deposits at bank or pick up payments or documents as needed
  • Purchase supplies and stock the office facilities
  • Proof legal descriptions and file deeds as needed
  • Process order entry and set up of new title orders
  • Discovery for new orders such as obtaining Operating Agreements, Trusts, Corporation documentation, marital status for buyers and sellers and any other preliminary information needed to begin the title search
  • Assist with closings as needed including document signing, notarization, data entry for collaboration to assist closers and coordinators
  • Imaging essential documents into Softpro after closing
  • Imaging files after Final Policy is issued into Synergy

Qualifications for Success:

  • High School Diploma, GED, or equivalent work experience
  • Strong customer service skills
  • Strong verbal and written communication skills and strong interpersonal skills
  • Must maintain a high level of professionalism and confidentiality at all times, in all situations.
  • Ability to work independently
  • Proficient in Microsoft Office (preferably Word, Excel)
  • Ability to manage multiple tasks and deadlines in a highly detailed, fast paced environment
  • Title experience preferred

The Bank of Missouri is an Equal Opportunity Employer

Skills Required

  • High School Diploma, GED, or equivalent work experience
  • Strong customer service skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Maintain professionalism and confidentiality
  • Ability to work independently
  • Proficiency in Microsoft Office, preferably Word and Excel
  • Ability to manage multiple tasks and deadlines in a detailed, fast-paced environment
  • Title experience
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The Company
Year Founded: 1891

What We Do

The Bank of Missouri is a community commercial bank headquartered in Perryville, Missouri. A subsidiary of Reliable Community Bancshares, it offers personal and business banking services including checking, savings, consumer and commercial lending, mortgages, fiduciary services, and online/mobile banking. Founded in 1891 as Bank of Perryville, it operates multiple branches across Missouri and holds FDIC insurance.

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