ABOUT NEW SETTLEMENT
The Crenulated Company Ltd. Dba New Settlement Apartments (“New Settlement”) is a community-led, mission-driven settlement house rooted in the Bronx. For more than 35 years, New Settlement has worked with youth, families, residents, and community members in the Southwest Bronx to build resilience, expand opportunity, and strengthen neighborhoods through after-school education and youth development, workforce development and college readiness, health, fitness, and wellness programming, community organizing for better housing and safer schools, and arts, creative expression, and community-building initiatives.
Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership, and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness, and creative expression, New Settlement helps cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see.
POSITION SUMMARY
Reporting to the Program Director, the Receptionist is a key member of the New Settlement Youth and Family Development team, supporting the smooth day-to-day functioning of the program and helping create a welcoming environment for participants, families, visitors, and staff. This position oversees basic administrative operations, including greeting visitors, answering calls, filing, verifying authorized pickups, maintaining participant attendance records, collecting documents from families, assisting with enrollment paperwork, and communicating program announcements. The Receptionist also plays a vital role in participant engagement, interacting directly with young students and serving as a liaison between the program and various administrative departments. This role requires a high degree of initiative, professionalism, attention to detail, and the ability to exercise discretion in managing confidential information.
KEY RESPONSIBILITIES
- Understand, adhere to, and enforce after-school/summer camp program expectations, policies, and protocols as laid out by the Program Director and New Settlement.
- Assist with the day-to-day administration and operation of after-school, holiday camp, and summer camp programs.
- Oversee daily office functions, including reception, supplies, and coordination of building maintenance or incident reports.
- Order and maintain inventory of supplies and materials; build and manage vendor relationships.
- Attend and contribute to meetings as needed.
- Assist the Program Director in recruitment events within the school.
- Complete a minimum of 15 hours of SACC training per fiscal year.
- Communicate with Program Director about any issues, including schedule modifications or important behavioral or environmental difficulties, in accordance with program, company, local, and federal regulations.
- Other duties or special projects as assigned by the Program Director, authorized/appointed representative.
QUALIFICATIONS
- Minimum of one (1) year of experience in a receptionist capacity
- Excellent interpersonal, organizational, multi-tasking, time management, and communication skills required.
- Experience working with school-age youth and youth of diverse backgrounds preferred.
- Excellent communication skills and a willingness to take initiative and manage tasks while working in a multi-faceted, busy environment.
- Must have a commitment to work from a strength-based and/or youth development perspective.
- Must be able to work holidays as needed.
- Must possess the ability to maintain confidentiality and use appropriate discretion.
EQUAL EMPLOYMENT OPPORTUNITY AND POLICY AGAINST DISCRIMINATION AND HARASSMENT
The Crenulated Company Ltd, dba New Settlement Apartments (New Settlement) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions, sexual orientation and gender identity), national origin, age, disability, genetic information, or military or veteran status in accordance with applicable federal laws. In addition, the Company complies with all applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.
New Settlement does not tolerate unlawful harassment of employees based on race, color, religion, sex, national origin, age, disability, genetic information, or military or veteran status or in any other group protected by federal, state or local law. Improper interference with the ability of the Company’s employees to perform their expected job duties is not acceptable.
ACKNOWLEDGEMENT
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.
Skills Required
- At least one year of experience in a receptionist capacity
- Excellent interpersonal, organizational, multitasking, time management, and communication skills
- Experience working with school-age youth and youth of diverse backgrounds
- Commitment to a strength-based and/or youth development perspective
- Ability to work holidays as needed
- Ability to maintain confidentiality and exercise appropriate discretion
What We Do
New Settlement is a nonprofit organization dedicated to housing and community development in the Bronx, offering a range of services including education, health, counseling, and workforce development.
