Receptionist

Reposted 16 Days Ago
Be an Early Applicant
Orlando, FL, USA
In-Office
Entry level
Automotive • Retail
The Role
Greet and welcome dealership customers, answer and route calls, schedule sales and service appointments, enter customer information, manage chats and messaging tools, maintain the reception area, and provide basic administrative support. The role works closely with sales and service teams to deliver a positive customer experience and requires weekend and some holiday availability.
Summary Generated by Built In
Receptionist (Bilingual Preferred) – City Kia of Greater Orlando

City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position in a fast-paced dealership environment.

As the first point of contact, you will greet customers, set expectations, and help deliver a welcoming VIP experience. We are seeking an individual who enjoys working with people, smiles easily, thinks quickly, and can multitask with confidence.

Responsibilities:

  • Greet and welcome customers professionally and set expectations upon arrival

  • Answer and direct incoming phone calls

  • Schedule sales and service appointments

  • Enter customer information accurately into dealership systems

  • Monitor and respond to internal chats and customer messaging tools

  • Maintain a clean and organized reception area (including coffee station)

  • Assist with basic administrative tasks

  • Work closely with sales and service teams to ensure a smooth customer experience

Requirements:

  • High school diploma or equivalent

  • Customer service experience (automotive experience a plus)

  • Bilingual (English/Spanish) preferred

  • Strong communication, data entry, and multitasking skills

  • Professional appearance and positive attitude

  • Ability to work weekends and some holidays

Benefits:

  • Competitive hourly pay

  • Health insurance

  • Paid time off

  • Opportunities for growth and advancement

City Kia of Greater Orlando is an Equal Opportunity Employer.

Skills Required

  • High school diploma or equivalent
  • Customer service experience
  • Automotive experience
  • Bilingual English and Spanish
  • Strong communication skills
  • Data entry skills
  • Multitasking skills
  • Professional appearance and positive attitude
  • Ability to work weekends and some holidays
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The Company

What We Do

Werner Auto Team is a dealer group with dealerships located in Tallahassee and Orlando, Florida. The company is committed to providing exceptional service to its customers and treats its employees as its greatest asset, valuing them with respect and appreciation for their contributions to the company's growth and success.

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