Are you interested in joining one of Tampa Bay’s Top Workplaces
(for 13 years running!) that provides on-the-job training and a fun,
high-energy atmosphere? If you said yes, then look no further!
Founded in 1998, PostcardMania is all about making small business
marketing better, smarter, and a whole lot more fun! We're proud to
be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500
marketing powerhouse, we’ve built a team of over 350 amazing people
and continue to expand our impact. When entrepreneurs want to see
real results, they turn to us!
As a Receptionist, your primary responsibility is to ensure every
incoming call is answered live and handled in a brief,
purpose-driven manner. You’ll gather accurate information from
callers and confidently route them to the correct person or
department, following our established call-handling protocols.
You’ll also assist with small, assigned projects as needed. This is
a fast-paced, rewarding role where accuracy, professionalism, and
efficiency matter — and there’s never a dull moment!
$15 / Hour
In-Office | Monday – Friday, 11:00am – 8:00pm
- Answer all incoming calls promptly with a warm,
professional greeting
- Collect and verify caller information to ensure accurate call
routing
- Follow call-handling protocols to deliver a consistent caller
experience
- Calmly and professionally assist unhappy or frustrated callers
and connect them with the right team member
- Support the team with light administrative or special projects
as assigned
- Work closely with other receptionists and the broader
PostcardMania team
- You’re the first impression of our company — and that
matters
- Fast-paced, engaging work with constant interaction
- Supportive team environment
- A role where your communication skills truly shine
Requirements
- A natural, pleasant, and professional phone voice
- Comfortable speaking on the phone all day as the primary job
function
- Strong attention to detail and accuracy
- Solid computer skills
- Excellent time management and reliability
- Ability to handle high call volume while staying calm and
friendly
- Team-oriented and able to work well with others
Benefits
- Medical, Dental, Vision & Life Insurance
- 401(k), Short- and Long-Term Disability, Accident & Critical
Illness
- Paid vacation time that increases with longevity
- Six paid holidays (New Year’s Day, Memorial Day, 4th of July,
Labor Day, Thanksgiving, and Christmas)
- Free on-site yoga twice a week
- Free monthly visits to a local chiropractor — and so much more!
Skills Required
- Natural, pleasant, and professional phone voice
- Comfort speaking on the phone all day as the primary job function
- Strong attention to detail and accuracy
- Solid computer skills
- Excellent time management and reliability
- Ability to handle high call volume while remaining calm and friendly
- Team-oriented and able to work well with others
What We Do
PostcardMania is a full-service postcard direct mail marketing company and the leader in innovation in the postcard marketing industry. The company's services include graphic design, printing, mailing list acquisition and mailing services. Added to our menu of products and services are landing pages (a specific web page for capturing leads), websites, e-mail marketing, PPC, video production (specifically for websites) and we continue to add products and services that enhance the return on investment for our postcard marketing clients. Additionally, PostcardMania is widely recognized through numerous awards for its highly effective marketing advice offered on its website www.postcardmania.com.
