Receptionist

Posted 11 Hours Ago
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Alpharetta, GA, USA
In-Office
Entry level
Automotive
The Role
Serves as the dealership’s first point of contact by answering calls, greeting and directing customers, notifying staff of arrivals, scheduling appointments, and supporting sales and internal teams. Maintains a professional presence while handling correspondence, documents, front desk duties, and general administrative tasks in a fast-paced environment.
Summary Generated by Built In


Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

 

Why You’ll Love It Here

  • Free health insurance option available 

  • 401(k) with company match 

  • HSA company contributions 

  • Dental & vision insurance available 

  • Paid vacation, PTO, and holidays 

  • Career advancement opportunities—we promote from within 

  • Employee discounts on vehicles, parts & service 

  • Family-owned and operated culture 

  • Long-term career stability 

  • Supportive and team-oriented environment 

 

What You’ll Do

As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

  • Answer incoming dealership calls in a professional and friendly manner 

  • Greet and welcome customers and direct them to the appropriate department 

  • Notify sales or service staff when customers arrive and ensure proper introductions 

  • Assist in scheduling and confirming sales appointments 

  • Support sales and internal teams with communication and coordination 

  • Maintain a professional and positive presence at all times 

  • Type memos, correspondence, reports, and other documents as needed 

  • Provide general administrative and front desk support 

  • Assist with additional tasks as assigned by management 

 

What You Bring

  • Strong communication and active listening skills 

  • Outgoing, positive, and professional personality 

  • Ability to multitask in a fast-paced environment 

  • Punctual, reliable, and detail-oriented work ethic 

  • Professional appearance and customer-first mindset 

  • Willingness to learn and grow within the organization 

Requirements:

  • Valid driver’s license with a clean driving record 

 

Why Krause Auto Group?

  • Over 30 years of automotive success 

  • Family-owned and operated organization 

  • Promote-from-within culture with real advancement opportunities 

  • Supportive leadership team focused on employee success 

  • Opportunity to grow within a multi-brand luxury and mainstream automotive group 

 

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.

Skills Required

  • Strong communication and active listening skills
  • Outgoing, positive, and professional personality
  • Ability to multitask in a fast-paced environment
  • Punctual, reliable, and detail-oriented work ethic
  • Professional appearance and customer-first mindset
  • Willingness to learn and grow within the organization
  • Valid driver's license with a clean driving record
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The Company
64 Employees

What We Do

Angela Krause Ford is a Ford dealership located in Alpharetta, GA, providing new and used vehicles, automotive service, and parts. The company specializes in offering comprehensive Ford Pro solutions for businesses, municipalities, and fleet operators, featuring a 28-bay commercial service center and mobile maintenance capabilities to support commercial clients in the Southeast.

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