Receptionist

Posted Yesterday
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Huntersville, NC, USA
In-Office
Entry level
Automotive • Retail
The Role
Serve as the dealership's first point of contact: greet customers, answer phones, direct visitors, notify staff of arrivals, assist with scheduling and administrative tasks, support sales teams, maintain professional presence, and perform other front-desk duties as assigned.
Summary Generated by Built In


Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

 

Why You’ll Love It Here

  • Free health insurance option available 

  • 401(k) with company match 

  • HSA company contributions 

  • Dental & vision insurance available 

  • Paid vacation, PTO, and holidays 

  • Career advancement opportunities—we promote from within 

  • Employee discounts on vehicles, parts & service 

  • Family-owned and operated culture 

  • Long-term career stability 

  • Supportive and team-oriented environment 

 

What You’ll Do

As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

  • Answer incoming dealership calls in a professional and friendly manner 

  • Greet and welcome customers and direct them to the appropriate department 

  • Notify sales or service staff when customers arrive and ensure proper introductions 

  • Assist in scheduling and confirming sales appointments 

  • Support sales and internal teams with communication and coordination 

  • Maintain a professional and positive presence at all times 

  • Type memos, correspondence, reports, and other documents as needed 

  • Provide general administrative and front desk support 

  • Assist with additional tasks as assigned by management 

 

What You Bring

  • Strong communication and active listening skills 

  • Outgoing, positive, and professional personality 

  • Ability to multitask in a fast-paced environment 

  • Punctual, reliable, and detail-oriented work ethic 

  • Professional appearance and customer-first mindset 

  • Willingness to learn and grow within the organization 

Requirements:

  • Valid driver’s license with a clean driving record 

 

Why Krause Auto Group?

  • Over 30 years of automotive success 

  • Family-owned and operated organization 

  • Promote-from-within culture with real advancement opportunities 

  • Supportive leadership team focused on employee success 

  • Opportunity to grow within a multi-brand luxury and mainstream automotive group 

 

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.

Skills Required

  • Strong communication and active listening skills
  • Outgoing, positive, and professional personality
  • Ability to multitask in a fast-paced environment
  • Punctual, reliable, and detail-oriented work ethic
  • Professional appearance and customer-first mindset
  • Willingness to learn and grow within the organization
  • Valid driver's license with a clean driving record
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The Company
35 Employees
Year Founded: 2002

What We Do

Joey Logano's Huntersville Ford is a trusted Ford dealership located in Huntersville, North Carolina. They specialize in the sale of new and used Ford vehicles, providing a comprehensive range of financing solutions and expert automotive maintenance and repair services. The dealership is highly regarded for its community involvement and commitment to providing a premium car-shopping experience for its customers throughout the region.

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