Queensboro Toyota has an immediate need for an automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly! This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.
Responsibilities
- Answering dealership group phones
- Greeting and receiving prospects and customers
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Working cooperatively with the sales team
- Updating customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assisting in scheduling and confirming sales appointments
- Assisting in the dealer exchange of vehicle process
- Participating in customer satisfaction process
- Participate in customer retention process
Qualifications
- Excellent communication skills
- Outgoing and positive demeanor
- Professional presentation
- Punctual with the ability to handle schedule flexibility
- Clean driving record and valid driver’s license
- Pass background check/drug test
- Maintains a professional appearance
Skills Required
- Excellent customer service and communication skills
- Outgoing, positive demeanor
- Professional presentation and appearance
- Punctuality and schedule flexibility
- Clean driving record and valid driver's license
- Pass background check and drug test
What We Do
Queensboro Toyota is a premier Toyota dealership located in Woodside, NY, that is devoted to exceeding the expectations of its customers. The company carries a full line of quality new and used vehicles and provides comprehensive automotive service and collision repair. As a dedicated team of professionals, they strive to assist clients with all their automotive needs in the local community.
