The Role
Serve as the face of a central Edinburgh office: welcome visitors, manage sign-ins, handle deliveries, support the Building Manager with issue reporting and stakeholder relations, assist with admin tasks, produce a monthly tenant newsletter, and maintain local area knowledge to enhance tenant engagement.
Summary Generated by Built In
Receptionist – 8:30am – 3pm
Edinburgh
We’re looking for a professional, personable, and proactive Corporate Receptionist to work in a contemporary office building. Located in the heart of Edinburgh, the workplace offers a warm, welcoming environment and a fantastic opportunity to take ownership of the reception and become the face of the building.
You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the role.
Salary - £21,840
We’re looking for a professional, personable, and proactive Corporate Receptionist to work in a contemporary office building. Located in the heart of Edinburgh, the workplace offers a warm, welcoming environment and a fantastic opportunity to take ownership of the reception and become the face of the building.
You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the role.
Salary - £21,840
Hours – Monday to Thursday 9am - 4pm and Friday 8:30am – 3.30pm
Key Responsibilities
Reception
- You will become the face of the building, ensuring everyone receives a warm and professional welcome
- Take ownership of the reception area, always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
- Efficiently sign in all visitors to the building following appropriate reception processes
- Manage deliveries, including couriers and post
Building Management
- Support the Building Manager by ensuring any building issues are reported, monitored and managed to resolution
- Build and maintain positive relationships with stakeholders, including clients, vendors, and employees
- Assist with administrative tasks as needed, such as scheduling appointments and managing office supplies
Tenant engagement
- Develop a good understanding of the local area and maintain a local amenities information file - becoming the ‘go to expert’ in terms of local knowledge
- Research and produce a monthly e-newsletter promoting initiatives and concierge services helping to create a community vibe
- Find out what’s happening locally and reach out to the local community to find supporting offers / discounts to help promote new businesses, local charities and encourage involvement with the building
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role in an office environment
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self-motivated with a ‘can do’ attitude and the ability to easily multi-task
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills
- Competent PC user and confident using Microsoft Office and social media applications, and be willing to learn any in-house systems
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
About
About LAH Property MarketingLAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.Equal opportunitiesIf you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.
Skills Required
- Proven experience in a front of house reception role in an office environment
- Personable and proactive with a confident manner able to deliver impeccable customer service
- Self-motivated with ability to multi-task
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills
- Competent PC user; confident using Microsoft Office and social media applications; willing to learn in-house systems
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The Company
What We Do
LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing, and community & lifestyle management services for commercial property schemes nationwide. Working with property managers, developers, asset managers, and commercial agents, the company supports tenants, assists building management teams, and complements letting strategies. They are a people-focused, Living Wage Foundation employer dedicated to helping developments look and feel great through their professional, dynamic teams.
