Receptionist/Office Administrator

Posted Yesterday
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London, ON, CAN
In-Office
Mid level
Other • Real Estate • Consulting
The Role
Provides reception, office administration, facilities coordination, vendor management, procurement, IT liaison support, document control, employee workspace setup, social event coordination, safety coordination, and local delivery support. Maintains relationships with staff, leadership, property management, suppliers, and clients while ensuring office operations comply with company standards.
Summary Generated by Built In

Your Opportunity

We have an exciting opportunity for a Receptionist/Office Administrator to join the London, Ontario office. 

As an integral member of the office, this position performs various support services for the office, colleagues, and project teams that can range from day to day. The successful candidate must have demonstrated experience in a similar role, have a high degree of professionalism and communication skills, possess excellent client service skills, hold strong organizational skills with the ability to focus on multiple tasks and changing priorities, and have confidence in dealing with a wide range of internal and external clients.

This is a full-time, in-office role at the London, Ontario office, Monday through Friday, 8:30am-5:00pm. 

Your Key Responsibilities

  • Staff the front reception desk, answer telephone calls, greet clients and receive incoming and outgoing mail and parcel delivery.
  • Work with internal office staff and leadership to assist with office/facility-related needs. 
  • Act as the primary contact for building property management and ensure implementation of preventive, ongoing and anticipated maintenance/repair programs.
  • Manage third-party vendors and orders for office supplies, printing supplies, furniture, and coordinate 3rd party suppliers for parking, coffee and kitchen supplies and miscellaneous items.
  • Obtain quotes and manage the procurement process for any facility improvements. 
  • Act as the on-site liaison for IT support, coordinating with IT staff to resolve technical issues.
  • Ensure all site management and operations practices comply with Stantec standards.
  • Develop and maintain strong, positive relationships with the office leadership and staff.
  • With support from the office social committee, lead and promote the office social activities including developing social activities and managing bookings and obtaining supplies. 
  • Coordinate assignment and set-up of new employee's workspace and initial requirements, such as PPE requirements and equipment procurement and tracking.
  • Assist with office/project document control including digital filing, offsite storage and archiving.
  • Coordinate activities associated with “Stantec in the Community” week.
  • Assist groups with administrative duties, when required.
  • Office Safety and Environment Coordinator (OSEC) with local HSSE requirements.
  • Some local driving for deliveries, supply pick up, etc.
Qualifications

Your Capabilities and Credentials

  • Valid full Class G driver’s licence.
  • Excellent computer skills in Microsoft Office suite. 
  • Ability to foster and encourage a healthy working environment for all.
  • Customer service centric approach to working with internal and external clients.
  • Problem-solving and investigation skills.
  • Strong multi-tasking skills with the ability to prioritize and organize multiple concurrent tasks.
  • Must be proactive and willing to take initiative.
  • Able to operate independently in a fast-paced, multi-disciplinary environment.
  • Ability to self-educate by reading policies, regulations and guidelines.
  • Able to work with diverse teams and people.
  • Excellent written and verbal communication skills.

Education and Experience

  • College diploma or equivalent with minimum of 3 years’ experience as an office administrator; or an equivalent combination of education and related experience (i.e., high school diploma plus 5 years’ experience).
  • Experience managing multiple vendors.

Typical office environment working with computers and remaining sedentary for long periods of time. 

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

About Stantec

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.

About Us

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

About the Team
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Skills Required

  • Valid full Class G driver's licence
  • Excellent computer skills in Microsoft Office
  • College diploma or equivalent with at least 3 years of office administration experience, or high school diploma with 5 years of related experience
  • Experience managing multiple vendors
  • Strong communication, organization, multitasking, prioritization, customer service, and problem-solving skills
  • Ability to work independently in a fast-paced, multidisciplinary environment
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The Company
HQ: Edmonton, Alberta
22,253 Employees

What We Do

We're active members of the communities we serve. That's why at Stantec, we always design with community in mind. The Stantec community unites approximately 22,000 employees working in over 350 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy and resource, environmental, and infrastructure projects to life. Our work—engineering, architecture, interior design, landscape architecture, surveying, environmental sciences, project management, and project economics, from initial project concept and planning through design, construction, and commissioning—begins at the intersection of community, creativity, and client relationships. Our local strength, knowledge, and relationships, coupled with our world-class expertise, have allowed us to go anywhere to meet our clients'​ needs in more creative and personalized ways. With a long-term commitment to the people and places we serve, Stantec has the unique ability to connect to projects on a personal level and advance the quality of life in communities across the globe.

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