Receptionist & Hospitality Coordinator

Your Role - Head of Hospitality

• You’ll create a welcoming atmosphere in our Seattle office and orient all who enter our space. 
• Anticipate, delight, and personalize each guest’s experience in our space from the moment they arrive; notify the Brighton Jones team, validate parking, and offer refreshments
• Maintain the optimal functions of our space and equipment
• Coordinate routine maintenance and work with the Office Manager to coordinate repairs and service appointments
• Monitor conference room usage and manage scheduling conflicts
• Ensure the workplace is organized and tidy, including conference rooms, kitchens, and other common spaces (such as our speakeasy – shh it’s a secret!)
• Help prepare and act as on-site point of contact for in-office events – such as preparing supplies, coordinating catering, ensuring guests are directed, and hosts are supported

Your Role - Organizational, Vendor Support and Administrative Duties

• Answer, screen and forward incoming phone calls
• Receive, distribute, and send mail and packages
• Flag issues to office manager and assist with trouble shooting for various vendors including cleaning service, HVAC, food delivery services, etc. 
• Assist with office tasks including shipping, printing, courier scheduling, scanning and large order purchases
• Take inventory and purchase supplies for the office; organize and replenish supplies
• Support space changes such as employee desk moves or space rearrangement

Requirements

• Prior experience in a receptionist, front desk, or hospitality role preferred
• Strong organizational skills with the ability to multitask and manage competing priorities
• Comfortable with office technologies (phone systems, Microsoft Office, printing/scanning equipment, etc.)
• Ability to lift, move, and carry items 25–40 lbs.
• This position is full-time in our Seattle office (8am – 5pm) with the ability to occasionally assist with early, late, or special event coverage

Education

• High school diploma or equivalent required
• No college degree necessary
• Emphasis on customer service mindset, professionalism, and willingness to learn on the job

Compensation

• Pay:  $29.00 - $33.80 per hour. This full-time role is classified as non-exempt by the Fair Labor Standard Act, which means you are entitled to overtime pay for working more than 40 hours in a workweek (or more than 8 hours in one workday).


• Benefits: Our benefits package includes, but is not limited to, health care benefits (medical/dental/vision), retirement benefits, paid time off (PTO), holiday flex-days, summer flex-days, company-paid holidays, parental leave, transportation benefits, unlimited volunteer time off, professional, and personal wellbeing stipend, and other fringe benefits. Everyone in the organization has a clear path to ownership.