Receptionist - Employee Solutions

Posted Yesterday
Be an Early Applicant
Macomb Township, MI, USA
In-Office
Entry level
Healthtech
The Role
Serves as the first point of contact for patients, visitors, and staff. Answers, screens, routes, and responds to incoming calls; records and delivers messages accurately; greets guests; provides information and assistance; and performs additional clerical duties supporting department operations.
Summary Generated by Built In
Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Receptionist - Henry Ford Health

Job Title

Receptionist

About the Department

Join our team at the Moross Road campus, a cornerstone of care for Detroit's east side and the Grosse Pointes. Our location blends community roots with the charm of lakefront parks and historic architecture. Situated near the Detroit River corridor, we offer an easy commute and proximity to some of the city's most vibrant neighborhoods. Be part of a team that serves a diverse and dynamic community, providing essential healthcare services with compassion and excellence.

Role Overview

As a Receptionist, you are the first point of contact for our patients, visitors, and staff. Your role is vital in creating a welcoming environment and ensuring smooth communication within our healthcare setting. You will support the daily operations of the department by managing incoming calls, greeting guests, and assisting with clerical tasks, contributing to the overall efficiency and positive experience of everyone who interacts with Henry Ford Health.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

  • Receive, screen, route, and respond to incoming telephone calls.
  • Take accurate messages and ensure their timely delivery.
  • Greet guests and provide appropriate assistance and information.
  • Perform additional clerical duties as assigned.

 

Qualifications

What You Will Need

Required Qualifications

  • High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.

Preferred Qualifications

  • None specified.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of our dedicated team at Henry Ford Health!

Skills Required

  • High school diploma equivalency or one year of applicable cumulative job-specific experience
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The Company
HQ: Detroit, MI
50,000 Employees
Year Founded: 1915

What We Do

Henry Ford Health is a Detroit-headquartered academic healthcare system serving more than 2 million people across Michigan and beyond. Its integrated offerings include primary, preventive, urgent, specialty, home, and virtual care, health insurance, pharmacy, and eye care. The organization also advances clinical innovation, research, clinical trials, medical education, community health, health equity, and services for vulnerable communities throughout the region.

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