The Role
Provide front-desk customer service for a dealership: schedule appointments, manage repair order tracking, process payments and returns, handle cash/credit card transactions, assist with warranty/claim processing, and support various administrative and accounting tasks. Requires weekend availability and daily interaction with customers and departments.
Summary Generated by Built In
Description
DUTIES AND RESPONSIBILITIES:
- Must provide world class customer service to clients to help expedite appointments and questions about repair and maintenance process
- Able to learn dealership software after training that will track customer repair orders
- Ability to close out service tickets and process and void credit card transactions
- Able and willing to learn various accounting schedule management, warranty processing and claim submission
- Will be responsible for handling cash, credit cards and customer information
- High level daily interaction involving customers and various dealership department employees
- Other duties may be assigned
- Must be able to work some Saturdays
BENEFITS: -
- Paid training and development
- Career growth opportunities with management potential
- Health benefits available after orientation period
- Paid vacation
- 401(k)
Please reply to set up an INTERVIEW!
Job Type: Full-time
Work Location: One location
Job Type: Full-time
Competitive pay.
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401k
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Requirements
QUALIFICATIONS (Education, Experience, Certifications, Licenses):
- Minimum high school diploma or GED equivalent required
- Excellent customer service skills
- Ability to multi-task
- Self-motivated enthusiastic presence in a team environment
- Bilingual is a plus
- Strong written and communication skills
- Working knowledge of Microsoft Office and Excel
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Must be able to preform in a fast paced work environment
All potential employees must pass pre-employment testing to include a background check and drug screen
Skills Required
- High school diploma or GED
- Excellent customer service skills
- Ability to multi-task
- Self-motivated, enthusiastic team presence
- Bilingual
- Strong written and verbal communication skills
- Working knowledge of Microsoft Office and Excel
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Ability to perform in a fast-paced environment
- Ability to learn and use dealership software
- Ability to close out service tickets and process/void credit card transactions
- Experience handling cash, credit cards, and customer information
- Willingness to work some Saturdays / weekend availability
- Pass pre-employment background check and drug screen
- Customer service experience (1 year)
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The Company
What We Do
Price Family Dealerships have been proudly serving communities throughout the San Francisco Bay Area since 1976. With 30 franchise dealerships and 20 brands to choose from, Price Family Dealerships is the first choice in Northern California.
