Receptionist Administrator

Posted 2 Days Ago
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Crowthorne, Berkshire, England, GBR
In-Office
13-13 Hourly
Entry level
Healthtech • Professional Services • Retail
The Role
Welcomes patients, manages calls and appointments, processes invoices and payments, maintains accurate patient records, supports NHS and private administration, coordinates collections, and assists with the day-to-day presentation and operation of the optician practice.
Summary Generated by Built In
What’s in it for you?

Receptionist Vacancy - Norman Prince Crowthorne


We’re proud to be an independent practice where patient care always comes first, and joining us as our new Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.



You will also receive:
  • Your birthday off work
  • No Sunday or bank holiday working
  • Access to Simply Health (claim cashback on healthcare purchases) OR Access to HSF Healthplan
  • Retail discounts
  • Cycle to work scheme 

About the RoleReceptionist – Norman Prince Opticians, Crowthorne

Part-time | Minimum 30 hours per week | Monday, Tuesday, Wednesday + alternate Friday & Saturday

We’re looking for a friendly, organised Receptionist to join the team at Norman Prince Opticians in Crowthorne, helping us deliver an exceptional experience for every patient.

This is a varied role combining reception, administration and patient care. You’ll be the first point of contact for our patients, helping the practice run smoothly from the moment they arrive through to their ongoing care.

What you’ll be doing:
  • Welcoming patients and providing excellent customer service

  • Answering calls and managing appointments

  • Processing invoices, payments and general administration

  • Keeping patient records accurate and up to date

  • Supporting NHS and private patient administration

  • Liaising with patients regarding appointments and collections

  • Helping with the day-to-day running and presentation of the practice

  • Supporting the wider team wherever needed

About you

We’re looking for someone who is warm, reliable and organised, with excellent attention to detail and a genuine enjoyment of working with people.

Optical experience is not essential, we’re happy to train the right person. What matters most is a positive, can-do attitude, good communication skills and a real commitment to providing excellent patient care.

About Norman Prince

We’re a well-established independent practice with a strong reputation for personalised eyecare and a friendly, patient-focused approach. We offer a fantastic range of eyewear alongside comprehensive eye examinations and specialist services.

If you’re looking for a varied role where you can become a valued part of a friendly team and make a real difference to our patients, we’d love to hear from you.

What's Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - MaxGBP £12.71 Salary - MinGBP £12.71

Skills Required

  • Warm, reliable, and organised approach
  • Excellent attention to detail
  • Good communication skills
  • Positive, can-do attitude
  • Commitment to excellent patient care
  • Optical experience
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The Company
3,000 Employees
Year Founded: 2001

What We Do

Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.

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