Receptionist / Administrative Assistant
Full Time
Why STARS
At STARS, we come to work every day with a purpose…to save lives. Whether you work in the aircraft or at one of our six bases, everyone at STARS plays a vital role in helping to provide critical care, anywhere. Since flying our first mission in 1985, we have never lost sight of what is most important – our VIPS, or Very Important Patients. Each year, we fly over 3,000 missions, providing worldclass critical medical care whenever and wherever we are needed, and every team member contributes to helping that VIP. We are a lifeline to the community when time and clinical expertise can make all the difference.
We are currently looking for a Receptionist / Administrative Assistant at our Calgary base in the Corporate Services department.
While you may not be flying the helicopter or providing patient care, as a member of STARS’ Corporate Services team, you will play an important role in STARS’ life-saving mission. Be part of something bigger. Be part of our team.
Key Responsibilities:
Reception & Customer Service
- Serve as brand ambassador as the first point of contact for visitors, contractors, guests, and stakeholders, both in person and on the phone
- Manage incoming and outgoing mail and courier shipments
- Provide administrative support to the Provincial Director and general support to the base as needed
- Coordinate and support base events such as recognition events and meetings, including making catering arrangements
- Code and process invoices, and reconcile corporate credit card statements
- Act as the main contact to coordinate contractors and vendors to keep the base safe and well maintained
- Manage supplies, equipment, fleet vehicles, service contracts, and ensure appropriate preventative maintenance is scheduled
- High school diploma and 2+ years of experience in office administration and/or reception
- Excellent verbal and written communication skills, with a professional, courteous, and customer-focused approach
- Comfortable with technology, including strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint, and Teams)
- Highly organized and detail-oriented, with the ability to prioritize competing demands, work independently, take initiative, and contribute effectively as part of a team
At STARS, every day we come to work with a purpose, to save lives. Maybe that’s your purpose too.
We provide a strong total reward offering inclusive of a salary tailored to your education and experience, comprehensive organization-paid health and dental benefits, free parking and more. But the real reward is joining a legacy – a legacy of lives saved, of hope in the fact of the unimaginable, and of pride in making a difference.
When you join STARS, you become part of a community that knows we’re stronger together. It takes a team to deliver the highest standards of care, and we need you to help us be our best.
Elevate your career. Be part of something bigger. Be part of STARS.
How to Apply/ Deadline to apply:
If you are the person we are looking for and would like to make a difference with your career, please make sure to apply by closing date: October 12, 2026.
Want to learn more?
Looking to support life-saving missions from a business perspective? See how our Corporate Services team helps STARS run efficiently and effectively. Learn More About Corporate Services
Skills Required
- High school diploma
- At least 2 years of office administration and/or reception experience
- Excellent verbal and written communication skills
- Professional, courteous, customer-focused approach
- Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams
- Highly organized and detail-oriented
- Ability to prioritize competing demands and work independently
- Ability to take initiative and contribute effectively as part of a team
What We Do
EVERY LIFE IS WORTH FIGHTING FOR. Every day, STARS takes care of some of the most critical patients in Western Canada. We're able to do it because we've built a strong foundation through our Vision and Mission. OUR ORIGIN STORY It all began when a pregnant woman from a rural community died from blood loss, leaving a father alone with their newborn. For STARS founder Dr. Powell, her death was one too many. Something had to be done. Motivated to change emergency care across rural Alberta, Dr. Powell and his colleagues created a helicopter air ambulance service, which was built and supported by the community. While the faces have changed, STARS team members continue to be motivated by our passion for saving more lives and our desire to be the disruptive innovator who contributes to transformation in the health-care system. As we’ve grown and evolved, STARS has never wavered from our mission. Fundamentally we all believe that where you live – or work, play and travel – shouldn’t impact your chance of survival. Our strategy focuses on three core groups that are integral to our fight to save lives: PATIENTS - VIPs (Very Important Patients) are at the centre of our universe and at the forefront of everything we do. CREW - Our missions would not be possible without everyone who works here and makes it a reality. ALLIES - We have a community of supporters who play a vital role in our efforts to save lives.
