Receptionist/Admin Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Guest Services Representative – JLL

What this job involves:

Join our dynamic guest services team where you'll be the first point of contact creating exceptional experiences for visitors and employees. As a Guest Services Representative, you'll play a vital role in welcoming guests, managing office operations, and ensuring seamless daily experiences in our professional environment. This position combines hospitality excellence with administrative coordination as you help maintain our reputation for outstanding service. You'll have the opportunity to showcase your customer service skills while supporting various office functions that keep our workplace running smoothly and efficiently.

What your day-to-day will look like:

• Welcome guests with enthusiasm, provide office orientation, and assist with arrival and departure processes
• •Create memorable experiences through warm, proactive customer service and personal engagement
• Track all visitors, vendors, and guests while managing parking and vehicle logs • Coordinate security access cards for employees and vendors
• Manage incoming and outgoing packages, courier services, and mail distribution
• Welcome event guests and assist with printing visitor badges
• Support employee on-boarding and off-boarding tracking processes.
• Collaborate with team members to develop best practices and streamlined guest service processes
• Perform administrative tasks and ad hoc facilities assignments as needed.

Required Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service or administrative experience
• Excellent interpersonal and communication skills with a welcoming personality
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Outlook and general computer applications
• Ability to maintain professionalism in challenging situations
• Good typing skills and ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Experience in hospitality, reception, or guest services roles
• Knowledge of security access systems and visitor management
• Experience with package management and administrative coordination
• Previous experience in corporate or commercial office environments.

Location:  Plano, TX

Work Shift: Monday – Friday, 8:00 AM – 5:00 PM

Salary/Comp: $18.00 - $22.00 per hour

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.