Receptionist - 1300SMILES Gladstone

Posted 2 Hours Ago
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Gladstone, Queensland, AUS
In-Office
Junior
Healthtech • Professional Services • Consulting
The Role
Greet patients, manage appointment bookings and clinic schedule, answer phones and assist with enquiries, keep reception tidy, and provide administrative support to the dental team during busy Mon–Sat shifts.
Summary Generated by Built In
Company Description

1300SMILES Gladstone is seeking a friendly and customer-focused Casual Receptionist to join our team. As the face of the practice, you'll play a key role in creating positive patient experiences while supporting the smooth day-to-day operations of our busy dental clinic.

This casual opportunity requires availability Monday to Saturday, with typical shifts from 7:45am to 5:15pm. We're looking for someone who is flexible, organised, and enjoys working in a fast-paced environment.

Job Description

Your responsibilities will include:

  • Warmly welcome patients and create a positive first impression.
  • Coordinating appointment bookings and manage the clinic's schedule.
  • Answering phone calls and assist patients with inquiries or requests.
  • Keeping reception running smoothly and looking tidy.
  • Supporting dental team with admin tasks as needed.

Qualifications

To succeed in this role, you will:

  • Bring a friendly, welcoming manner and genuinely enjoy helping others
  • Have strong communication and organisational skills, and can multitask without missing a beat
  • Work well as part of a team and support your colleagues
  • Be eager to learn and grow, and open to taking on new challenges
  • Bring a positive attitude and willingness to make a difference
  • Have previous experience in reception or customer service

Experience in the dental or medical industry is an added bonus, but not essential.

Additional Information

Why Choose Us?

  • Great Place to Work: At 1300SMILES Gladstone, we believe in creating a positive and enjoyable work environment. Our supportive management and friendly team make coming to work a pleasure.
  • Supportive Management: Our leadership team is dedicated to your growth and success. We're here to support you every step of the way.
  • Great Career Choice: Working with us isn't just a job; it's a career. You'll have opportunities to grow and advance within our organization.
  • Opportunities Across Multiple Practices: As part of the Abano Healthcare brand, you'll have the chance to work in various locations and gain diverse experiences.
  • Innovative & Exciting Industry: The dental industry is constantly evolving, and you'll be at the forefront of the latest innovations and technologies.
  • Positive Work Culture: We pride ourselves on our positive, inclusive, and collaborative work culture.

What We Offer

  • Comprehensive training and ongoing support
  • Opportunities for career advancement within the Abano Healthcare network
  • A friendly and collaborative team environment
  • The chance to be part of an innovative and growing industry

Apply now and become part of the 1300SMILES Gladstone team.

1300SMILES, proudly a part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

Skills Required

  • Availability Monday to Saturday with typical shifts 7:45am to 5:15pm
  • Previous experience in reception or customer service
  • Friendly, welcoming manner and genuine enjoyment helping others
  • Strong communication and organisational skills; ability to multitask
  • Ability to work well as part of a team and support colleagues
  • Eagerness to learn, grow, and take on new challenges
  • Positive attitude and willingness to make a difference
  • Experience in the dental or medical industry
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The Company
2,500 Employees
Year Founded: 1999

What We Do

Abano Healthcare is Australasia's largest dental support organization, providing essential support services to clinical partners across its network of general dental and specialist practices.

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