JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.
Provide front of house and reception services for the client directly.
Handling the client’s reception duties with care, commitment and always in a courteous manner. Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
Anticipate, welcome and announce visitor arrivals.
Management of visitor access cards and signing in.
Telephone enquiries (internal & external).
Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
Handle couriers and post deliveries and collections.
Keep reception area neat and tidy.
Check e-mails react accordingly.
Book taxis in line with the client’s policy and procedures.
Ensure all activities are carried out are in accordance with Health and Safety policies.
Manage client requests via the ticket’s system in place.
Support with events
Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.
Ordering couriers, DHL, TakeCars, etc.
Register incoming packages at the courier and in the local registry booklet / tablet, then send an email to the recipient employee.
Issuance of packages and letters
Keeping outgoing and incoming mail in a spreadsheet (excel)
Check the list returned from the post office
Preparing invoices for sending
Receipt, handling, registration and storage of office supplies
Office supplies warehouse management
Creating a badge for guests, registering and accompanying them on arrival (if necessary)
Booking of meeting rooms
Confidential document container replacing
Order paper and envelopes to copy rooms
Replacement of flipchart paper, whiteboard, felt-tip pen, clearing of whiteboard in the meeting rooms
Location:
On-site –Barcelona, ESPIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Skills Required
- Provide front-of-house and reception services
- Customer service and courteous visitor handling
- Handle telephone enquiries, distribute calls and take messages
- Manage visitor access cards, sign-in and issue guest badges
- Manage incoming/outgoing mail and couriers, register packages and notify recipients
- Use Microsoft Excel to track mail and inventory (spreadsheet maintenance)
- Manage client requests via a ticketing system and check/respond to email promptly
- Work on-site in Barcelona and follow Health and Safety policies
What We Do
JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces. With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.
