Seeking additional support to handle Accounts Receivable collection activities. The work involves researching outstanding items and developing a clear understanding of the underlying contract history. This will require reviewing customer-support ticketing systems, service documentation, and email correspondence to determine whether contractual terms were met, amended, or disputed. When an item is confirmed as collectible, we will need a clear draft communication prepared for customer outreach.
We are seeking a candidate with the following abilities:
- Ability to interpret and apply contract terms
- Strong analytical skills to review service tickets and email chains and determine whether original terms were modified
- Ability to document disposition accurately (collectible, credit memo required, write-off recommended, further clarification needed, etc.)
- Ability to draft concise, professional customer-facing emails
- High attention to detail and comfort working with ambiguity
- Experience with ticketing systems or CRM tools is a plus
- Understanding of basic accounting principles related to AR is preferred
- Willing to work US hours
Must haves
- Accountant with AR collection experience
- Must have an interface with customers thru phone calls
- Very detailed so look for activities that can support this
- Construction accounting experience (I will assign the person to another part time project)
Top Skills
What We Do
GFT is a leading accounting and finance outsourcing company, dedicated to empowering businesses around the world with top-notch talent. At GFT, our mission is to streamline financial processes, enhance financial visibility, and enable our clients to make informed strategic decisions for sustainable growth and success.
GFT is a team of highly skilled financial professionals, combining decades of expertise in accounting, finance, and taxation. Our comprehensive suite of services caters to businesses of all sizes, from promising startups to well-established enterprises. By leveraging our vast knowledge and state-of-the-art technology, we aim to be the catalyst for your financial excellence.
What we offer:
Managed Accounting Services: We offer an outsourced staff ranging from 1 person to an entire team to cover end-to-end GAAP accounting and/or a mixture of finance, accounting, and systems admin. We provide managerial support for every staff to we place on an engagement to ensure quality of work, professional development, and retention.
Why Choose GFT:
✔️ Expertise: Our team of professionals brings unparalleled proficiency and a deep understanding of the accounting and finance landscape.
✔️ Cost-Effectiveness: By outsourcing your financial needs to us, you can save significant operational costs and redirect resources to core business functions.
✔️ Compliance & Security: We adhere to the highest standards of data security and confidentiality, ensuring your financial information is always protected.
✔️ Client-Centric Approach: Your success is our priority. We tailor our solutions to meet your unique business requirements, fostering long-term partnerships.
✔️ Global Reach, Local Insight: With a Philippine base and a global outlook, we offer localized expertise with a global perspective.
