First Hawaiian Bank is currently seeking a Quality Control Specialist to join our Residential Real Estate Division Compliance team.
This position is directly responsible for auditing mortgage loan files to measure the performance against legal, regulatory compliance, credit underwriting, investor and internal bank policies. Responsibilities also include performing file reviews for both pre-funding and post-closing loans to ensure compliance with the defined policies and procedures, and to maintain a strong professional relationship with personnel in the loan originations and loan servicing departments.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule
Monday - Friday 8:00AM - 5:00PM (Work hours may vary)
Compensation
The annual salary range for this role is $50k - $62k/year; commensurate with experience.
ResponsibilitiesThis position is directly responsible for auditing mortgage loan files to measure the performance against legal, regulatory compliance, credit underwriting, investor and internal bank policies. Responsibilities also include performing file reviews for both pre-funding and post-closing loans to ensure compliance with the defined policies and procedures, and to maintain a strong professional relationship with personnel in the loan originations and loan servicing departments.
QualificationsRequired Qualifications
- Bachelor’s degree in business administration, finance, related field, or equivalent experience, such as:
- With bachelor’s degree: 1 year of experience in underwriting mortgage loans, loan processing, and/or performing quality control underwriting.
- Without bachelor’s degree (or equivalent): 3 years of experience in underwriting mortgage loans, loan processing, and/or performing quality control underwriting.
- 2-3 years of experience in real estate lending, mortgage compliance, or mortgage banking
- One (1) year of experience in underwriting mortgage loans, loan processing, and/or performing quality control underwriting.
Skills Required
- Bachelor's degree in business administration, finance, a related field, or equivalent experience
- With a bachelor's degree, 1 year of experience in mortgage loan underwriting, loan processing, or quality control underwriting
- Without a bachelor's degree or equivalent, 3 years of experience in mortgage loan underwriting, loan processing, or quality control underwriting
- 2-3 years of experience in real estate lending, mortgage compliance, or mortgage banking
- 1 year of experience in mortgage loan underwriting, loan processing, or quality control underwriting
First Hawaiian Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Hawaiian Bank and has not been reviewed or approved by First Hawaiian Bank.
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Retirement Support — Employer 401(k) match plus an additional fixed contribution through a separate retirement plan indicates strong long‑term savings support.
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Healthcare Strength — Medical, dental with full preventive coverage, vision, and an EAP underscore comprehensive health support.
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Parental & Family Support — A dependent‑care subsidy with employer matching and family‑eligible counseling sessions provide tangible help for childcare and caregiving needs.
First Hawaiian Bank Insights
What We Do
First Hawaiian Bank is Hawaii's oldest and largest financial institution, offering a diversified range of banking services including deposit products, lending, wealth management, and private banking to consumer and commercial customers.
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