The RDA Business Office Manager 1 provides oversight and coordination of all dental operations including supervising clerical staff in patient registrations, scheduling appointments, collections, and medical records and also supervising clinical personnel in patient care, patient flow and equipment maintenance.
May supervise any combination of the following positions; Team Clerk, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant I/II.
Reports to: Clinic Administrator and Dental Director
Supervises: May supervise any combination of the following positions: Team Clerk I/II, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant
Qualifications:
1.Minimum Associate degree with previous business office experience. Bachelor’s degree is desirable. (Two years of related office experience may be substituted for one year of college.) Must have a Registered Dental Assistant (RDA) license with Sealant Certification.
2.High School diploma or General Educational Development (GED) certificate equivalency.
3.Three years' progressive responsibility in health care, with two years' experience direct supervision.
4.A working knowledge of RVS, ADA, and Denti-Cal coding. Proficient in knowledge of Medi-Cal, Access Dental, Safeguard and insurance billing and collections.
5.Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures
6.A working knowledge of Medi-Cal, Medicare and other state insurance billing and collections.
7.Fluency in English (speak, read and write) with a thorough working knowledge of business English, spelling, punctuation.
8.Fluency in Spanish (speak, translate, read and write) is required.
9.Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, calculate income for patient eligibility purposes and similar.
10.Excellent leadership skills.
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Skills Required
- Minimum Associate degree with previous business office experience, or two years of office experience as substitute.
- Registered Dental Assistant (RDA) license with Sealant Certification.
- Three years' progressive responsibility in healthcare, with two years' direct supervision experience.
- Working knowledge of RVS, ADA, and Denti-Cal coding.
- Proficient in Medi-Cal, Access Dental, Safeguard, and insurance billing and collections.
- Fluency in English and Spanish (speak, read and write).
- Math skills to prepare spreadsheets and balance invoices.
- Excellent leadership skills.
What We Do
Northeast Valley Health Corporation (NEVHC) is one of the nation's largest community health centers. We are a nonprofit organization, focused on preventing and alleviating health issues. While our patients are united by their experience of medical need, they come from every walk of life and background. The mission of Northeast Valley Health Corporation is to provide quality, safe and comprehensive healthcare to the medically underserved residents of Los Angeles County, particularly in the San Fernando and Santa Clarita Valleys, in a manner that is sensitive to the economic, social, cultural and linguistic needs of the community.
