Role Overview:
The RCM Systems Specialist is a principal, cross-functional role responsible for the strategic oversight, optimization, and execution of dental practice management systems with a primary focus on end-to-end Revenue Cycle Management (RCM) performance across a multi-site Dental Support Organization (DSO).
This role serves as the enterprise authority on PMS-enabled RCM workflows, ensuring systems, data, and user adoption consistently support accurate charge capture, clean claims, optimized collections, compliant documentation, and sustainable financial performance. The individual functions as both a technical expert and operational leader, setting standards, driving quality, leading complex initiatives, and mentoring teams to achieve scalable, best-in-class RCM outcomes across all supported practices.
Key Responsibilities:
- Serve as the enterprise subject matter expert for all supported PMS platforms with deep expertise in RCM workflows including scheduling, eligibility, treatment posting, claim submission, AR follow-up, adjustments, and payment posting.
- Define and enforce enterprise PMS standards, configurations, and RCM workflows to drive consistency, accuracy, and scalability across all practices.
- Partner closely with Revenue Cycle, Operations, IT, Clinical, and Compliance leadership to align PMS functionality with financial, operational, and regulatory objectives.
- Oversee system configuration, fee schedules, insurance plans, provider setup, user permissions, audit controls, and security standards.
- Ensure PMS workflows directly support clean claims, reduced rework, AR aging reduction, denial prevention, and maximized collections.
- Lead complex PMS and RCM-related initiatives including system conversions, enterprise upgrades, integrations, acquisitions, and de novo onboarding.
- Serve as the primary PMS and RCM systems leader during M&A activity, ensuring rapid stabilization and alignment to enterprise standards.
- Develop and manage project plans, timelines, risks, and cross-functional dependencies for enterprise initiatives.
- Ensure training emphasizes accuracy, compliance, financial accountability, and quality outcomes, not just system navigation.
- Lead change management efforts to drive adoption of standardized workflows across legacy and newly acquired practices.
- Establish PMS-driven RCM quality standards, controls, and audit processes to ensure data integrity, transaction accuracy, and compliance.
- Lead PMS reporting strategy supporting cost controls, utilization trends, adjustment patterns, and key RCM KPIs.
- Ensure enterprise data accuracy, consistency, and reliability across all supported locations.
Requirements:
- 5+ years of progressive experience supporting dental practice management software in a DSO or multi-location dental environment.
- Advanced proficiency in one or more major dental PMS platforms (Denticon, Dentrix, DSN Cloud, Eaglesoft, EndoVision, Medims, OMSVision, OpenDental, PBS Endo, TDO, WinDent, WinOMS 10.)
Benefits:
- BCBS High Deductible & PPO Medical Insurance Options
- VSP Vision Coverage
- BCBS PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Base salary and bonus structure
About Us:
Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.
Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 230 locations across 28 states.
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/
Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.
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What We Do
Specialty1 Partners is the parent company of dental surgical based partnerships Endo1 Partners, Perio1 Partners, and OS1 Partners. We maintain and scale practices for optimal performance in order to transform goals into reality. Our best-in-class partnerships scan across specialties and allow you to focus on patient care while remaining high-functioning and at full potential.
