RCM Client Success Lead

Spectrum Billing Solutions offers industry-leading revenue cycle management services for healthcare providers. Our team has deep industry knowledge, technology, and experience to ensure our client’s revenue cycle is managed in the most efficient and streamlined manner.
We are expanding and seeking to add a self-motivated, tenacious and purpose-driven RCM Client Success Lead to our team. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.
The Client Success Lead will be responsible for:

• Foster and develop strong client relationships.
• Serve as a primary point of contact for client communications.
• Work cohesively with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Serve as client partner and liaison while effectively collaborating with team members.
• Identify needs of clients and opportunities for improvement.
• Participate in presentations to prospective clients.
• Assist with new client implementations.
• Attend company-wide and team-specific meetings.

What we offer you:

• Flexible work environment – Remote, Hybrid or fully in office.
• Competitive Salary
• Growth opportunities – We are a growing company and want to promote within our team.
• Benefits – Medical, Dental, Vision
• Flexible Paid Time Off
• 401K with Company match
• Supplemental Benefits

Qualifications:

• 3+ years of client relationship experience.
• Healthcare and RCM experience preferred.
• Self-starter, comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated skills in delivering results.
• Bachelor’s Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint.

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