Ranger Supervisor

Posted 10 Days Ago
Be an Early Applicant
Santa Barbara, CA, USA
In-Office
20-20 Hourly
Junior
Real Estate • Hospitality
The Role
Supervise and train property rangers while overseeing daily ranger station operations: greet and register guests, manage reservations and POS transactions, reconcile cash, patrol and secure the property, handle guest complaints and emergencies, and perform other assigned duties.
Summary Generated by Built In

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Ranger Supervisor in Santa Barbara, California.

What you’ll do: 

The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property. 

Estimated start date is March 1st, 2024

 

Your job will include: 

  • Greet and register incoming members and guests. 

  • Distribute information to members and guests upon arrival and respond to questions about park rules and regulations. 

  • Maintain the property’s front entrance and ranger station appearance. 

  • Record and secure all fees collected at the ranger station. 

  • Make reservations and/or cancellations in the company’s point-of-sale system. 

  • Provide detailed reservation information to managers as needed. 

  • Handle cash and process credit card charges for reservations. 

  • Reconcile cash and credit records. 

  • Answer telephone and radio calls and relay messages to staff and members. 

  • Secure the facilities and amenities. 

  • Intervene in resort disturbances and respond to members and guest complaints. 

  • Patrol the property to ensure that resort rules and policies are followed. 

  • Supervise and train all property rangers. 

  • Performs on-call emergency service as required.

  • Performs other duties as assigned.

 

Experience & skills you’ll need: 

  • High school diploma, or the equivalent. 

  • 2+ years in a customer service environment and working with a point-of-sale system. 

  • 2+ years in a supervisory position. 

  • Exceptional customer service and problem-solving skills. 

  • Strong communications and computer skills. 

  • Knowledge of the RV business is a plus.

 

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MD, MN, NJ, NY, and WA is:

: $20.00 - $20.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Skills Required

  • High school diploma or equivalent.
  • 2+ years in a customer service environment and working with a point-of-sale system.
  • 2+ years in a supervisory position.
  • Exceptional customer service and problem-solving skills.
  • Strong communications and computer skills.
  • Knowledge of the RV business.
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The Company
3,800 Employees

What We Do

Equity LifeStyle Properties is a leading real estate investment trust (REIT) and operator of manufactured home communities, RV resorts, and campgrounds in North America. With over 50 years of experience, the company owns and manages a diverse portfolio of properties across 35 states and British Columbia, providing high-quality amenities and services to residents and guests in highly desirable locations.

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