Radiology Administrative Assistant- Afternoon

Location: Roseville – Administration Office
Schedule: Monday–Friday | 11:00 AM–7:30 PM
Work Arrangement: Hybrid Option Available
Employment Status: Full-Time | Non-Exempt
Reports To: Quality Control Manager

Are you organized, dependable, detail-oriented, and passionate about providing exceptional customer service? Join our team as a Radiology Administrative Assistant, where your work plays an important role in supporting radiologists, hospitals, clinics, and ultimately, patient care.

In this fast-paced role, you'll help keep our 24/7 radiology workflow running smoothly by ensuring imaging studies and supporting documentation reach the appropriate radiologists in a timely and accurate manner. You'll collaborate with healthcare professionals, coordinate critical requests, troubleshoot workflow issues, and provide essential administrative support to our radiology team.

If you enjoy multitasking, problem-solving, and working in a team-oriented healthcare environment, we'd love to hear from you!

• Coordinate Radiology Workflow: Monitor incoming imaging studies and ensure all required images, patient histories, and paperwork are received and complete.
• Manage Worklists: Review, identify, and assign imaging exams to the appropriate radiologist worklists, prioritizing routine, urgent, and critical cases.
• Support Radiologists: Communicate with radiologists regarding requests, missing information, and workflow needs to help meet turnaround-time (TAT) expectations.
• Collaborate with Healthcare Teams: Frequently communicate with physicians, technologists, hospitals, clinics, and other healthcare professionals to coordinate care and resolve issues.
• Provide Exceptional Customer Service: Respond to incoming calls and client requests with professionalism, courtesy, and a solutions-focused approach.
• Handle Urgent Requests: Assist after-hours interventional clients by coordinating urgent requests and paging on-call radiologists when immediate follow-up is needed.
• Troubleshoot and Communicate: Document workflow concerns and escalate issues to the appropriate teams, including IT, shift leads, and the Quality Control Manager.
• Work as a Team: Support coworkers and contribute to a positive, collaborative, and dependable work environment.

We're looking for someone who is:

• Highly organized with excellent attention to detail.
• Comfortable multitasking in a fast-paced environment.
• Confident navigating multiple computer systems while managing phone calls.
• An effective communicator with strong customer service skills.
• A proactive problem-solver who can recognize and address workflow challenges.
• Professional, courteous, and comfortable communicating with healthcare professionals.
• Dependable, punctual, and committed to supporting the team.
• Flexible and able to adapt to changing priorities.

• Monday–Friday schedule.
• Hybrid work option available.
• Opportunity to work alongside experienced radiologists and healthcare professionals.
• Meaningful work supporting timely diagnostic services and patient care.
• Collaborative team environment where your contributions make a difference.

Your attention to detail, communication skills, and commitment to excellent service help ensure that patients receive timely and accurate radiology services.

If you're ready to bring your organizational skills and positive attitude to a team that makes a difference every day, we encourage you to apply!

We're looking for a motivated, detail-oriented individual who enjoys working in a fast-paced, team-focused healthcare environment. The ideal candidate will bring strong communication skills, a sense of urgency, and a commitment to providing exceptional service.

Education & Experience

• High school diploma or equivalent required.
• Coursework in medical terminology or related education preferred.
• Previous experience in healthcare, medical administration, customer service, or communications is a plus.

Skills & Abilities

• Ability to prioritize tasks, manage competing demands, and multitask effectively in a fast-paced environment.
• Strong organizational skills and exceptional attention to detail.
• Ability to work independently while contributing to a collaborative team environment.
• Excellent telephone etiquette and professional communication skills.
• Friendly, courteous, respectful, and customer-focused demeanor.
• Strong verbal and written communication skills.
• Sound judgment, problem-solving, and decision-making abilities.
• Ability to recognize urgent situations and respond with an appropriate sense of urgency.
• Comfortable navigating multiple computer systems and technology platforms.

Technology Requirements

Proficiency in a PC-based environment, including:

• Microsoft Windows and Microsoft Office.
• Internet and web-based applications.
• Instant messaging and communication platforms.
• Specialized online medical systems and technologies.
• General computer applications and tools.

Physical Demands

This position is primarily performed in an office setting and requires the ability to:

• Sit for extended periods while performing computer-based tasks.
• Perform occasional bending, stretching, twisting, and turning.
• Repeatedly perform keyboarding and other motions involving gripping and grasping.
• Occasionally lift and carry paperwork, supplies, or boxes weighing up to 50 pounds.

Work Environment

This position operates in a typical office environment with standard workplace conditions.

This job description is intended to provide a general overview of the position's responsibilities, expectations, and requirements. It is not intended to represent an exhaustive list of all duties or responsibilities. Responsibilities may be modified or adjusted as business needs evolve.

Employment with the Company is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, subject to applicable law.