The Role
Supports daily tennis and pickleball pro shop operations, including member service, retail sales, inventory, ordering, merchandising, POS transactions, account reconciliation, vendor coordination, and equipment services. Assists with tournaments, clinics, camps, socials, and other racquet-sports events, while supporting program scheduling, promotions, and member needs. Requires flexible availability and the ability to manage merchandise and supplies in indoor and outdoor club environments.
Summary Generated by Built In
Description
Job Summary:
The Racquet Sports Coordinator assists the Director of Racquet Sports with the administrative and day-to-day operations of the tennis and pickleball programs. This position supports league coordination, pro shop operations, member assistance, scheduling, and racquet sports events while providing friendly and professional service to members and guests.
- Manage the daily operations of the Tennis Pro Shop.
- Provide friendly, professional service to club members and guests.
- Assist members with tennis and racquet-sports equipment, apparel, footwear, accessories, and other merchandise.
- Maintain accurate inventory levels and assist with ordering, receiving, pricing, and merchandising products.
- Keep the Pro Shop clean, organized, and professionally merchandised.
- Operate the point-of-sale system and accurately process purchases, charges, and payments.
- Assist with member account charges, sales records, and daily shop reconciliation.
- Monitor retail sales and communicate inventory needs and sales trends to management.
- Assist with tennis tournaments, socials, clinics, camps, and other racquet-sports events.
- Help coordinate registration, merchandise, prizes, player gifts, and event supplies.
- Assist tennis professionals with day-to-day programming and member needs.
- Promote club tennis programs, events, merchandise, and special promotions.
- Maintain knowledge of current tennis equipment, apparel, footwear, and racquet-sports trends.
- Assist with racquet services, including restringing coordination and other equipment services as applicable.
- Maintain professional relationships with vendors and assist with product selection and purchasing.
- Help ensure the Pro Shop operates according to club policies and procedures.
- Maintain a professional appearance and positive attitude while representing Hollytree Country Club.
- Perform other duties as assigned by the Director of Racquet Sports or management.
Requirements
Qualifications
- Previous retail, tennis, racquet-sports, country club, or hospitality experience preferred.
- Knowledge and understanding of tennis and racquet-sports equipment and merchandise.
- Strong customer-service and communication skills.
- Organized and detail-oriented with the ability to manage multiple responsibilities.
- Comfortable using a computer, point-of-sale system, and basic office software.
- Ability to work independently and as part of a team.
- Professional, friendly, and approachable demeanor.
- Ability to work flexible hours, including weekends, evenings, holidays, and during tournaments or special events as needed.
- Ability to stand and walk for extended periods.
- Ability to lift and move merchandise, boxes, and supplies weighing up to approximately up to 50 pounds.
- Ability to bend, reach, lift, and organize inventory and merchandise.
- Ability to work indoors and outdoors as required for events and club activities.
Skills Required
- Previous retail, tennis, racquet-sports, country club, or hospitality experience
- Knowledge of tennis and racquet-sports equipment and merchandise
- Strong customer-service and communication skills
- Organizational and detail-management skills with the ability to manage multiple responsibilities
- Ability to use a computer, point-of-sale system, and basic office software
- Ability to work independently and as part of a team
- Professional, friendly, and approachable demeanor
- Availability for flexible hours, including weekends, evenings, holidays, tournaments, and special events
- Ability to stand and walk for extended periods
- Ability to lift and move merchandise, boxes, and supplies weighing up to approximately 50 pounds
- Ability to bend, reach, lift, and organize inventory and merchandise
- Ability to work indoors and outdoors for events and club activities
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The Company
What We Do
Hollytree Country Club LLC is a premier private country club located in Tyler, Texas. It offers an 18-hole championship golf course, tennis, swimming, fitness, and dining services. The club provides a rich tradition of community engagement and luxury amenities, including private event hosting, junior programs, and professional racquet sports lessons, catering to members seeking a challenging and rewarding sporting experience in East Texas.
