R&D Operations Lead

Posted 9 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Expert/Leader
Software
The Role
Lead R&D delivery cadence, governance, and quality measurement. Create dashboards (delivery, capacity, quality), run program reviews, facilitate Agile practices, track DORA and other KPIs, identify/resolve blockers, and lead root-cause corrective actions to improve product quality across hardware-software systems.
Summary Generated by Built In

This role owns the operational heartbeat and quality backbone of R&D. The Delivery, Operations & Quality Specialist ensures that engineering teams deliver predictably through a disciplined operating cadence, scaled Agile execution, and a robust quality measurement system. The single person that leadership looks to when asking: are we on track, and are we building it right?

Responsibilities
  • Lead weekly and monthly R&D operating cadence, coordinating program reviews and action tracking.
  • Create and maintain leadership dashboards for delivery status, capacity utilization, and quality metrics.
  • Manage the R&D governance calendar to ensure timely discussions with relevant data.
  • Proactively identify and escalate blockers, ensuring timely resolution and communication with engineering leads.
  • Facilitate day-to-day Agile practices, including sprint planning, SCRUM meetings, and process audits. Define, baseline, and track delivery KPIs — DORA metrics, sprint velocity, ECR-to-ECO cycle time.
  • Define and track key delivery KPIs, driving improvement initiatives in collaboration with engineering teams.
  • Oversee R&D quality metrics and ensure proper quality gates throughout the product lifecycle.
  • Conduct root cause analysis on quality issues and lead corrective action processes to enhance product quality.
Qualifications

Must-Have:

  • Engineering or Masters in engineering with 10–14 years of experience in R&D, engineering program management, or technical operations
  • Hands-on in LeSS experience with Agile methodologies, including Sprint Planning, SCRUM, and retrospectives
  • Quality engineering background with metrics such as DVT, DER, FTAR, FBPR, ECR/ECO in a hardware-software context
  • Familiarity with Nokia or comparable OEM engineering processes
  • Proficient in metrics analysis and dashboard creation (Jira, Power BI, or equivalent)
  • Metrics-fluent: DORA, cycle time, escape rate — comfortable building dashboards (Jira, Power BI, or equivalent).
  • Experience facilitating cross-functional engineering governance reviews
  • Experience in telecom, networking, or embedded systems

Nice-To-Have:

  • SAFe Program Consultant (SPC) or equivalent certification
  • Ability to effectively present to senior R&D leadership
About the Team

Some of our benefits in India:

  • Flexible and hybrid working arrangements to support work–life balance
  • Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups 
  • A minimum of 90 days of Maternity and Paternity Leave based on eligibility
  • Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
  • Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
  • Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
  • Opportunities to innovate and contribute through Nokia’s research and development environment
  • Recognition programs that celebrate outstanding contributions
  • Workplace support – ergonomic working support and mobile device programs based on eligibility

Skills Required

  • Engineering degree or Masters in engineering with 10-14 years in R&D, engineering program management, or technical operations
  • Hands-on LeSS experience and deep familiarity with Agile methodologies including Sprint Planning, SCRUM, and retrospectives
  • Quality engineering background with metrics such as DVT, DER, FTAR, FBPR, ECR/ECO in a hardware-software context
  • Familiarity with Nokia or comparable OEM engineering processes
  • Proficiency in metrics analysis and dashboard creation (Jira, Power BI, or equivalent)
  • Metrics-fluent with DORA, cycle time, escape rate and experience defining/baselining delivery KPIs
  • Experience facilitating cross-functional engineering governance reviews
  • Experience in telecom, networking, or embedded systems
  • SAFe Program Consultant (SPC) or equivalent certification
  • Ability to effectively present to senior R&D leadership

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

Nokia Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

Similar Jobs

Ericsson Logo Ericsson

Head of MOAI NEO EHS

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office or Remote
9 Locations
88000 Employees

Capco Logo Capco

Credit Risk BA

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
India
6000 Employees

The Aerospace Corporation Logo The Aerospace Corporation

Information Technology Engineer

Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Remote or Hybrid
India
4600 Employees

Coupa Logo Coupa

Senior Engineer

Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
In-Office or Remote
Hyderabad, Telangana, IND
3000 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account