ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Contact Mouser’s suppliers to obtain all purchasing information including cost and lead-time. Communicate requirements and interact effectively with suppliers, Sales, Products and other Mouser departments to efficiently complete daily tasks.
- Exhibits excellent time management and organizational skills to efficiently complete follow-up on quotes via the proper channel(s) within Mouser’s required time.
- Posses strong analytical skills in order to analyze the impact of decisions before execution; must be detail-oriented and thorough in work habits with an ability to multi-task.
- Demonstrate the highest quality of customer service and effectively interact with all internal and external business contacts.
- Effectively formats and completes BOM Quotes using advanced Excel features and Mouser’s proprietary BOM tool. Scrubs BOMs to capture more line items, and conducts BOM audits to ensure accuracy of results.
- Accurately document all transactions in the quote, both internal and with the supplier.
- Support the local/regional Customer Service teams and provide support for other regions/teams as required.
- Support and participate in the company total quality process; represent the company in a professional manner.
- Show a desire to learn all facets of the role as well as to continue to expand knowledge of the business and industry.
- Learn effective quoting skills to be able to produce quotes with minimal assistance.
- Possess the desire and ability to learn and understand profit margins, markups and competitive
pricing.
- Possess the desire and ability to have strong analytical and part number identification skills.
- Trustworthy and maintain confidentiality.
SKILLS & CERTIFICATIONS
- Skill evaluation: Behavioral(80%);Excel (80%)
- Exhibits potential for advancement to the next level Quote position.
- Exhibits working knowledge of purchasing, business marketing or sales.
- Proficient PC experience in a Microsoft Windows environment, Internet, Microsoft Word, Excel, Outlook and other software.
- Excellent verbal and non-verbal communications skills and etiquette. Interacts effectively with individuals and groups inside and outside the organization.
Quote Representative I
- High School Diploma or equivalent
Skills Required
- High School Diploma or equivalent
- Proficient PC experience in Microsoft Windows, Internet, Microsoft Word, Microsoft Excel, Microsoft Outlook
- Advanced Excel skills and ability to format and complete BOM quotes using a proprietary BOM tool
- Working knowledge of purchasing, vendor contact, business marketing or sales
- Strong time management and organizational skills to meet quote follow-up requirements
- Strong analytical skills, part number identification skills, and attention to detail
- Excellent verbal and written communication skills and customer service orientation
- Ability to accurately document transactions, perform BOM audits, and capture line items
- Trustworthy and able to maintain confidentiality
- Desire and ability to learn profit margins, markups and competitive pricing
What We Do
Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components from over 1,100 manufacturer brands. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. In 2007, Mouser became a part of the Warren Buffett Berkshire Hathaway family of companies. Today, Buffett's holdings include insurance and finance subsidiaries and a host of almost fifty businesses ranging from jewelry and furniture to manufactured homes. Mouser has a strong commitment to customer service. That’s why we’ve won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution. For more information, visit www.mouser.com To learn about careers at Mouser, visit careers.mouser.com Facebook: www.facebook.com/mouserelectronics Twitter: www.twitter.com/mouserelec Instagram: www.instagram.com/mouserelec YouTube: www.youtube.com/mouserelec







