Quick Lane Service Advisor
Tom Boland Ford Inc. – Hannibal, MO
Full-Time | Monday–Friday | Competitive Salary + Commission
Tom Boland Ford Inc. is looking for a motivated, customer-focused Quick Lane Service Advisor to join our growing team! If you have excellent customer service skills, enjoy working in a fast-paced environment, and have an interest in the automotive industry, we'd like to meet you.
What You'll Do
- Welcome customers and provide an exceptional service experience.
- Listen to customer concerns and accurately document vehicle service needs.
- Recommend maintenance services based on vehicle condition and manufacturer guidelines.
- Prepare repair orders and obtain customer authorization.
- Communicate repair progress, timelines, and costs with customers.
- Work closely with technicians to ensure timely, quality repairs.
- Review completed work with customers and answer any questions.
- Process payments and complete repair orders.
- Build lasting customer relationships through outstanding service.
What We're Looking For
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Automotive service advisor experience is preferred but not required.
- Automotive knowledge is a plus—we're willing to train the right candidate.
- Computer proficiency and attention to detail.
- Valid driver's license with a good driving record.
- Positive attitude and a strong work ethic.
What We Offer
- Competitive salary plus commission
- Monday through Friday schedule—No weekends
- Health, dental, and vision insurance
- Paid holidays and paid time off
- 401(k) with company match
- Employee discounts
- Paid training
- Opportunities for advancement within a growing dealership
Join Our Team
At Tom Boland Ford Inc., we're committed to providing outstanding customer service while creating a workplace where our employees can grow and succeed. If you're ready to build a rewarding career with a respected Ford dealership, we'd love to hear from you.
Apply today and become part of the Tom Boland Ford Inc. team in Hannibal, Missouri!
Skills Required
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Automotive service advisor experience
- Automotive knowledge
- Computer proficiency and attention to detail
- Valid driver's license with a good driving record
- Positive attitude and a strong work ethic
What We Do
Tom Boland Ford, Inc. is a Ford dealership in Hannibal, Missouri, specializing in the sale of new and used Ford vehicles, including trucks, SUVs, and electric options. They provide a comprehensive range of services, including expert maintenance, repairs using genuine Ford parts, and onsite financing and leasing options for their customers.
