Quantitative Analytics [Multiple Positions Available]

DESCRIPTION:

Duties: Design and develop dashboards and visualizations to measure product impact and provide management with tools to explore and report on key metrics. Maintain data governance documentation and enhance analytical review processes. Consult with stakeholders and product groups on business drivers, data, and processes. Conduct deep-dive data analysis to ensure reporting accuracy. Research data issues, identify root causes, and recommend solutions. Interpret data systems requirements and liaise with technology teams. Advise on data and analytics strategy across lines of business. Develop and report sales performance metrics and KPIs. Analyze customer interactions across channels to understand journeys and friction points. Research deliverables to gain insights and improve monitoring processes. Prepare and deliver presentations summarizing insights and conclusions for executives in scheduled analytics meetings.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Technology, Computer Science, Electronics Engineering, Data Science, or related field of study plus 3 years of experience in the job offered or as Quantitative Analytics, Data Analyst, Quality Assurance Analyst, Business Analyst, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Technology, Computer Science, Electronics Engineering, Data Science, or related field of study plus 5 years of experience in the job offered or as Quantitative Analytics, Data Analyst, Quality Assurance Analyst, Business Analyst, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Reading and writing data queries to extract large datasets from relational databases including Oracle and Teradata using SQL, Python, and Alteryx; Performing data manipulation, data structuring, data design flow, and query optimization using SQL, Python, R, and Alteryx; Wrangling and combining complex datasets, including customer survey scores, loan applications, and property details using Alteryx, Tableau, Python, and SQL Server; Creating historical and current trend views, scatter charts, pie charts, line graphs, and tree maps using Tableau; Creating customer segmentation, profiling, clustering analysis, inferential statistics, and data mining using Tableau or Excel; Creating business requirements documents that define problems, present solutions, and outline processes using Jira; Gathering insights on user behavior and collecting data through convenience sampling, quota sampling, and simple random sampling; Creating status timelines, scheduling, prioritization, and success-rate tracking through cumulative flow diagrams, burnup charts, and velocity graphs using Jira.

Job Location: 7255 Baymeadows Way, Jacksonville, FL 32256.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans