Quality & Training Supervisor - Amandari

Posted 4 Days Ago
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Kecamatan Ubud, Bali, IDN
In-Office
Junior
Hospitality
The Role
Designs and delivers property-specific training for new and existing employees, covering operational skills, Aman values, food safety protocols, and luxury service standards. Organizes role-playing exercises, supports continuous learning, and collaborates with Human Resources on employee activities. The role also helps ensure smooth HR department operations while maintaining strict employee confidentiality.
Summary Generated by Built In

Location Overview

Join our team in Amandari. Presided over by a sacred stone tiger, Amandari was designed after a traditional Balinese village on the verdant lip of the Ayung River Gorge. Free-standing guest suites are reached via winding pathways, while the curving swimming pool mimics the rice paddies below. Close to the artistic centre of Ubud, this place of peace invites both reflection and the exploration of Bali’s cultural heart. 

Role

  • Design & implement comprehensive training programs that address propert-specific needs, focusing on both operational skills and Aman Value.
  • Responsible in preparing and conduct training for new hires and ongoing training for existing employee.
  • Integrate Food Safety Management System protocols into relevant training programs, especially for food handlers.
  • Organize and oversee realistic role-playing sessions that reflect service challenges and opportunities, focusing on delivering the luxury experience.
  • Foster a culture of continuous learning and development among the staff, encouraging them to realize their full potential.

Requirements

  • Responsible manage and ensure smooth and efficient operation of the Human Resources Department.
  • All work and information, particularly regarding employee, is considered to be confidential and this confidentiality must be maintained at all times.
  • Working together with Human Resources team to organize the employee activities.
  • The candidate should be creative, outgoing, and possess strong leadership and communication abilities.
  • Experienced minimum 2 years in the same position.

Skills Required

  • Minimum 2 years of experience in the same position
  • Strong leadership and communication abilities
  • Creative and outgoing personality
  • Ability to maintain employee confidentiality
  • Ability to manage smooth and efficient HR department operations
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The Company
HQ: Baar
3,737 Employees
Year Founded: 1988

What We Do

t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner

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