Quality Systems & Audit (Internal Auditor)

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between. We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies: leadership, change-orientation, collaboration, judgment and a results-driven mindset. At HARMAN, we expect brilliance. You can expect a career full of brilliant possibilities.

Position Summary:

Coordinate key activities related to internal and external quality system audits. Follow-up on corrective and preventive actions to ensure implementation and closure of Audit findings. Assess the level of compliance to the quality management system thru the execution of internal audits. Drive best practices throughout Harman Queretaro facility and promote compliance to international quality standards. Validate the implementation of applicable Customer-Specific Requirements.

The key responsibility of this position is to execute Internal Audit and Document Control related activities, in addition to assessing compliance to the latest customer and regulatory requirements.

The job holder is expected to provide training to employees to enable continual improvement and understanding of internal and external processes, requirements and standards.

Supervisory Responsibilities:

• N/A
• As a part of the supervisory responsibilities, if there is not an employee to attend the process, the direct boss will have to attend the process or assign the activities to another employee (with equal qualifications).

Job Responsibilities:

• Plan, lead and execute internal system audits to assess compliance to standards such as ISO9001, IATF16949, VDA, customer-specific requirements and Harman internal requirements on all business levels at the Queretaro Harman Automotive locations.
• Supports planning and preparation activities for external certification audits to ISO9001/IATF16949.
• Execute internal audit schedule as directed by Site Lead Internal and assure adherence to audit plans.
• Communicates audit results effectively through the preparation of clear, concise and robust audit reports.
• Facilitate communication of audit results to auditee and key management staff as necessary.
• Effectively manage audit results and findings (measurement of effectiveness, follow-up measures).
• Measures and monitors performance indicators of the audit process, performs data analysis and determines any needs or opportunities towards continual improvement of the quality management system.
• Validates containment and systemic corrective actions are effectively implemented for all non-conformances issued as a result of internal and external system and process audits.
• Perform conformity tests to assess compliance to global BMS process documentation.
• Manage LPA (Layer Process Audits) execution, prepare audit plan, coordinate execution with responsible parties and follow-up of audit findings/results.
• Supports the analysis of potential weaknesses and risks of defined processes.
• Establish and coordinate training activities in regards to quality management and document management systems.
• Train staff on IATF16949 requirements as well as promote the integration into applicable global policies and processes throughout the organization.
• Validate documentation in the manufacturing areas through Document Control audits.
• Assist process owners and employees in the creation of new and revision of existing BMS documentation enabling conformance to IATF, customer and Harman requirements.
• Supports continuous improvement activities for defined processes.
• Strive to reduce local quality management documentation by guiding staff to work with global process owners to resolve process concerns or gaps.

Basic Qualifications:

• Core competencies: Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence
• Bachelor Degree (BA or Engineering)
• 3 years of prior experience in automotive industry
• 3 years working in the Quality System area
• 1 year of prior experience in auditing
• IATF 16949 Lead Auditor training
• VDA 6.3 Process Auditor training
• ISO19011 training
• ISO 9001 training
• Core Tools (PPAP, FMEA APQP, MSA and SPC) training
• Strong Knowledge of Quality Systems (IATF16949 and VDA)
• Strong Knowledge of applicable Customer-Specific Requirements
• Strong Problem solving/ root cause analysis skills
• Process approach knowledge
• Risk-based thinking knowledge
• Skilled in Microsoft Office including Word, Excel, Visio and PowerPoint
• Interpersonal skills
• Bilingual Communication Skills (Oral and Written) English 70%
• Result Driven
• Initiative
• Ability for international travel (USA)

Preferred Qualifications:

• Leadership
• Change Orientation
• Collaboration
• Judgment
• Result Driven
• Processes mapping and development
• Able to plan and organize
• Analytical approach
• Knowledge in continuous improvement, total quality philosophies and basic statistical tools
• Knowledge of JIRA application

Eligibility Requirements:

• Be willing to travel up to 10%, domestic and international travel
• Be willing to work in an office and manufacturing facility, in Queretaro

• Successfully complete a background investigation and drug screen as a condition of employment

Authority:

The employee has the authority granted by the company through this document to make decisions for the benefit of the company and to ensure the conformity of the product, its quality, functionality, and safety of the person who intervenes in the process.

Other:

• The Training according with skill matrix by position by area will be available in the next file (P:\HR\FORMACION - HABILIDAD\Capacitación\Matriz Desarrollo y Capacitación.xlsx) in order to be consulted by employee at any time and can make a follow up.
• The Annual Training Program will be available in the next link (P:\HR\FORMACION - HABILIDAD\Capacitación\Plan Anual de Capacitación.xlsx) in order to be consulted by employee at any time.
• The employee must have compliance with the IATF16949 standard, the specific requirements of clients, the Quality Management System (BMS and QMS Apps) and the Environmental Management System according with ISO 14001 standard.
• Any change in the Job Description during year will be updated in the next link (P:\HR\FORMACION - HABILIDAD\Descripciones de Puesto) in order to be consulted by employee at any time.
• The employee must have compliance with Pathways matrix.
• As a part of the supervisory responsibilities, if there is not an employee to attend the process, the direct boss will have to attend the process or assign the activities to another employee (with equal qualifications).
• #LI-RR1

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.