We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Job Details
Essential Duties
- Coordinate the return of product samples; perform visual inspection and preliminary investigations related to product issues; forward samples and preliminary investigation reports to responsible departments; review the responses; and notify the customer of the result.
- Partner with Field Service, Marketing, Manufacturing, Quality and Sales personnel to help resolve customer issues.
- Partner with manufacturing facilities to analyze failure, CAPA to respond to customer complaints (PIR).
- Actively provide individual contributions in problem solving efforts to improve quality.
- The incumbent may be asked to perform other function-related activities in addition to the above mentioned responsibilities as reasonably required by business needs.
- Comply with the ISO14001 Environmental Management System policy, SOP and requirements
- Continuous support to the development and implementation of program to achieve and maintain the ISO 14001 environmental management system.
- Perform other tasks as required.
Supervisory Responsibilities: None
Qualifications
Education
Bachelor's Degree in Engineering - Required
Experience
1+ years: post qualification experience in quality with a focus on manufacturing and distribution - Required
1-3 years: Experience in regulated industries (automotive, aerospace, Medical Devices) - Preferred
Skills
- Demonstrated analytical skills
- Effective interpersonal skills
- Demonstrated written communication skills
- Strong verbal communication and listening skills
- Demonstrated problem-solving skills
- Assumes personal responsibility for actions
- Good Team Player
- Proficient in English written and verbal communication skills
Training/Certifications
- Knowledge of ISO in a regulated industry (Medical Devices, Aerospace, Automotive, etc.) preferred: ISO 13485 & 21 CFR 820, MDD & MDR regulations/guidelines - Preferred
- Class II or Class III medical devices requirements - Preferred
EEO Policy Statement
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What We Do
Haemonetics (NYSE: HAE) is a global healthcare company dedicated to providing a suite of innovative medical products and solutions for customers, to help them improve patient care and reduce the cost of healthcare. Our technology addresses important medical markets: blood and plasma component collection, the surgical suite, and hospital transfusion services. To learn more about Haemonetics, visit www.haemonetics.com.
