Quality Software Engineer Lead - VP

Overview of the Role:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Are you a highly skilled and motivated Senior Quality Engineer looking to make a significant impact on the dynamic world of finance? Join our cutting-edge technology team and play a pivotal role in developing and enhancing our proprietary "Margin Calculations and Reporting" Platform, a critical component of our Prime Finance Services organization. This is an exceptional opportunity to apply your Quality Engineering expertise to complex, computing-intensive financial solutions within a collaborative and globally connected environment.

We are looking for a Senior Quality Engineer who is hands-on in engineering quality into the product lifecycle — building scalable automation, driving strong testing strategy, and partnering closely with engineering teams across the SDLC. This role is centered on writing and maintaining automation code, frameworks, and pipelines yourself, while also providing technical guidance and mentorship to other engineers on the team.

Core Responsibilities

• Design and implement automation frameworks that are modular, scalable, and aligned with the bank's approved engineering patterns, libraries, and architectural standards.
• Develop BDD-aligned automated tests using Cucumber and the bank's standardized testing frameworks, ensuring scenarios reflect business intent and comply with internal governance.
• Integrate automated tests within CI/CD pipelines to establish and enforce quality gates that ensure deterministic, fast, and reliable feedback on every code change.
• Analyze test failures and improve signal quality, ensuring tests fail for the right reasons and provide actionable diagnostics.
• Drive test data, environment readiness, and observability to support reliable automation execution.
• Partner early with developers, product owners, and business analysts to shape requirements, define acceptance criteria, and prevent defects.
• Champion engineering-led quality practices that align with the bank's SDLC, risk controls, and regulatory expectations.
• Provide technical direction and mentorship to fellow QA engineers, helping the team align to defined testing strategy, standards, and bank-approved frameworks.

Qualifications

• 6+ years of Testing experience required, with demonstrated hands-on experience building and maintaining automation frameworks and code.
• Strong hands-on proficiency with Java, comfortable working across both legacy and modern JDKs.
• Excellent knowledge of software testing techniques and testing tools.
• Knowledge of any well-known software development and testing life-cycle methodology.
• Communication and diplomacy skills, with an ability to persuade and influence peers and stakeholders.

Automation Frameworks & Tools

Typescript / JavaScript / Node.js Automation

• Experience building automation frameworks using Typescript or JavaScript on Node.js, following modular, maintainable patterns.
• Hands-on expertise with Playwright (TypeScript/JavaScript) for fast, reliable UI automation, including fixtures, parallel execution, tracing, and deterministic test design.
• Proficiency with Cucumber-JS for BDD workflows, including step definitions, hooks, data strategies, and integration.

Java Automation

• Strong experience building automation frameworks with Java, using old and modern JDKs and clean, maintainable design patterns.
• Proficiency with Cucumber-Java, including step definition architecture, dependency injection, and parallel execution strategies.
• Hands-on experience with Selenium WebDriver (Java) for UI automation, including grid execution, stability patterns, and cross browser coverage.
• Familiarity with Playwright for Java, understanding its driver model, feature parity, and integration within Java-based automation coverage.

CI/CD Engineering

• Strong experience integrating automated tests into CI/CD pipelines.
• Familiarity with Tekton, including Tasks, Pipelines, triggers, and event-driven execution.
• Familiarity with Harness as the orchestration and governance layer, including pipeline stages, approvals, quality gates, artifact promotion, and release controls.
• Proficiency using Docker to containerize automation workloads in OpenShift, including working with pods, routes, config maps, and secrets.
• Strong shell scripting skills for pipeline automation, environment setup, debugging, log analysis, and operational tooling.
• Ability to troubleshoot CI/CD failures across containers, pipelines, and cluster-based execution using logs, metrics, and observability tools.

Education

• Bachelor's/University degree, master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.