Quality Operations Specialist

Interested in a career that matters?

The Quality Operations (QO) team safeguards the integrity, reliability, and compliance of our BioSolutions by ensuring strong operational quality systems and food safety programs. As part of a highly collaborative and supportive team, you will help drive a culture of continuous improvement, transparency, and proactive problem‑solving. Our work directly strengthens trust in sustainable biological solutions by ensuring products are safe, compliant, and consistently manufactured to the highest standards.

The Role & Your Impact

As a Quality Operations Specialist, you will play a key execution‑focused role with meaningful opportunities to optimize systems and elevate site quality performance. You will support and enhance core Quality & Food Safety programs, act as a main point of contact for daily operational issues and contribute to continuous improvement across the site. Your work strengthens food safety culture, ensures audit readiness, and supports accurate, compliant documentation and processes.

Key Responsibilities:

• Administer document control processes and systems, ensuring compliance and lifecycle management of controlled documents.
• Review records for compliance with SOPs, accreditation standards, regulations, and HACCP/FSMA requirements.
• Support and manage the Nonconformance Reporting (NCR) system, including root cause analysis and corrective actions.
• Serve as a key quality contact for day‑to‑day issue resolution and represent Quality Operations in daily production meetings.
• Participate in HACCP development, sitewide training support, internal/external audits, GMP and Glass/Brittle Plastic audits.
• Assist with customer complaint investigations, food safety assessments, and change management compliance.
• Support validations (CCP/OPRP/Preventive Controls), product/raw material release, and SAP/LIMs processes.

What You’ll Need to Be Successful

(Must‑Haves)

• Bachelor’s degree in a scientific discipline with 3–5 years’ experience in food safety, quality, or manufacturing.
• Strong project management, time management, and the ability to work independently with high adaptability.
• Working knowledge of manufacturing processes, HACCP, FSMA (PCQI or willingness to obtain), food safety legislation, and continuous improvement principles.
• Proficiency in Microsoft Office and statistical tools; SAP experience is a plus.
• Strong cross‑functional collaboration skills and ability to drive change.
• Ability to move around in the production facility and don appropriate Personal Protective Equipment (PPE)
• Ability to read, write, and speak English.

Additional Skills & Interests We Value

(Nice‑to‑Haves — not mandatory)

• Experience supporting Lean/Six Sigma environments.
• Advanced analytical or continuous improvement capabilities.
• Broader exposure to product/raw material quality programs.
• Additional experience that strengthens food safety culture or program ownership.

What We Offer

You will join a supportive, communicative, and collaborative team that prioritizes continuous learning and proactive problem solving. You’ll gain exposure to cross‑functional partners across Operations, QA/FS, Engineering, EHS, Training, and Regional teams. This role offers development opportunities through system ownership, audit participation, and involvement in Food Safety Culture initiatives.

Ways of Working / Working Conditions

• Onsite role located in West Allis.

• Works closely with Operations, QA/FS, Engineering, EHS, Training, and external service providers depending on program area.

• Primarily execution‑focused work with periods of process optimization and project support.

• Expected base salary range: $80,000 – $100,000 (aligned with internal and market expectations)

• Benefits you will enjoy:

  • 401(k) with up to a 9% company contribution

  • Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time 

  • Health, Dental, Vision & Life insurance  

  • Healthcare savings account option 

  • Employee assistance program 

  • Parental leave

  • All benefits begin on your first day

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career