Quality Manager

Reposted 15 Hours Ago
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Heath, OH
In-Office
120K-120K Annually
Senior level
Food
The Role
Ensure product quality and food safety across the manufacturing site: oversee sampling and testing, review and release materials, investigate non-conformances and customer complaints, supervise QA technicians and onsite labs, manage third-party lab relationships, conduct internal audits and mock recalls, and ensure GMP, SQF, HACCP, and regulatory compliance.
Summary Generated by Built In

About Bobbie

Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. 

Although 83% of parents turn to formula in the first year of their baby’s life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly.

The Role:

The Quality Manager ensures product quality, reviews records, and assigns disposition to finished products, raw materials, packaging materials, and work in-process materials. This role also investigates non-conformances, oversees sampling and testing plans, and supports customer complaint investigations.  Position works collaboratively with operations, maintenance, and engineering teams.  Provide guidance and oversight to production operations to ensure GMPs, Quality, and Food Safety.  Supervise and direct QA technicians activities along with management of onsite production support laboratories and managing relationships with third party laboratories. 

What you will accomplish: 

  • Ensure compliance with all certification requirements, regulatory standards, and quality specifications.
  • Monitor manufacturing with emphasis on food safety, quality plans, and compliance.
  • Oversee sampling and testing program for the site: products and environmental.  
  • Monitor and critically analyze analytical data, microbiological data, non-conformances, and corrective actions to prevent defects.
  • Review and release products for sale.  
  • Review and place materials on hold, review, and assign disposition.  
  • Liaison to third party analytical and microbiological laboratories regarding food safety and quality testing.
  • Serve as subject matter expert on all GMP, quality, and food safety-related matters.
  • Member of the Food Safety Team.
  • Assist with raw material, in-process, and finished product quality specification evaluation and validation, and customer complaint resolution.  
  • Conduct internal audits of the manufacturing plant.
  • Conduct mock recalls as well as hold the title of recall coordinator. 

What we would like you to have:

  • Experience in an FDA-regulated industry (ideally infant formula); minimum 5+ years in a manufacturing plant environment required.
  • Strong experience and knowledge of USDA Organic certification requirements.
  • BS Degree in Food Science, Sanitation, Food Safety, Chemistry, Biology, Engineering, Food Technology, Microbiology, or a related technical field of study in the applied sciences.
  • Possess comprehensive knowledge of GMP, SQF audits, FDA, PMO, HACCP, and OSHA requirements.
  • PCQI certification 
  • Strong knowledge of sanitation, HACCP, microbiology, pest control, and quality systems. 
  • Familiar with the theory and application of clean in place (CIP), clean out of place (COP), cleaning turbulence, temperature, timing, and chemical concentration.
  • Knowledge and experience with dry clean processes and low moisture production environments.
  • Preferred quality certifications (e.g. ASQ, ISO).  
  • Excellent written and verbal communication skills with the ability to break a complex task down into discrete tasks that can be comprehended by a wide range of employees.
  • Proven problem-solving skills that lead to recommending and implementing solutions.
  • Demonstrated ability to apply risk management principles that support both internal and external customer requirements.

You’re inspired by our core values:

  • Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good.
  • Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. We embrace the unknowns, practice humility and are a culture of learners.
  • Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don’t have to.
  • Don’t Assume - We embrace our unique perspectives, withhold judgment, and find beauty in the paths that brought us all to Bobbie. Our strength is celebrating each other and our collective voice.

Compensation and Benefits:

Compensation

Our salary ranges are based on paying competitively for our size and industry. The salary for this position is $80,000 annually.

Benefits

  • Employee medical, dental, and vision insurance 100% covered by Bobbie, with options to add dependents through a subsidized pre-tax deduction 
  • 401k with match
  • 20 paid days off
  • 10 paid company holidays
  • Snacks and beverages provided
  • Subsidized meals
  • One year subscription to Bobbie or Baby's Only

At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.

Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Bobbie Personnel Privacy Policy and Notice at Collection

Top Skills

Gmp,Sqf,Fda,Pmo,Haccp,Osha,Pcqi,Cip,Cop,Usda Organic
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The Company
San Francisco, CA
76 Employees
Year Founded: 2017

What We Do

Bobbie is the first and only mom-founded and women-led infant formula company in the U.S. Our European-style recipe meets all FDA requirements, is made made with pasture-raised milk from Organic Valley farms, and is the only infant formula to receive both the Clean Label Project’s Purity Award and Pesticide Free Certification. Bobbie is working to shake the stigma and evolve the conversation around how you feed your baby to one of confidence, not comparison, from how we feed to what we feed. We lost sleep over this so you don't have to

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