Quality Manager

Posted Yesterday
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Norcross, GA, USA
In-Office
Senior level
Information Technology • Software • Generative AI
The Role
Leads quality systems for an optical fiber manufacturing facility, overseeing quality assurance and control, KPI improvement, CAPA, internal audits, nonconformance management, document control, engineering changes, and compliance with ISO standards. Drives Kaizens, capital projects, process improvements, and sustained quality controls while mentoring engineers and leaders. Manages quality priorities, product dispositions, employee training, and hiring decisions.
Summary Generated by Built In
Job Summary & Responsibilities

Composing the core of a brighter world 

  

LIGHTERA has one of the longest and most respectable corporate lineages in American business, which goes back to Alexander Graham Bell and the invention of the telephone more than a century ago. We have a proven track record of being first in the industry with application specific fibers, optical connectors, ribbon cables, erbium doped fibers, Raman fiber lasers, fiber gratings and more. Our mission is to provide leading optical innovations and solutions by designing, manufacturing and supplying the best optical fibers, fiber cable and components and devices for our customers, with exceptional service that creates value for our shareholders, customers and employees. To do so, we must continue shaping the future of communications by applying the best minds to the challenges our customers will continually face. 

  

Our mission is simple and bold: to build brighter, more connected communities through cutting‑edge optical technologies. 

POSITION SUMMARY:

 

Responsible for quality systems leadership for the Norcross optical fiber manufacturing facility.  This includes leading quality assurance and control, ensuring products and processes meet standards, driving continuous improvement, and fostering a culture of quality across the organization.      

 


Major Duties and Responsibilities

 

  • Establish, track and set improvement goals for department and plant quality KPIs- customer complaints, DPMO and fiber yield.
  • Establish and lead roadmap to meet the quality goals and targets – this includes leading Kaizens, initiating capital projects and proposing design improvements.
  • Develop processes and criteria for performing CAPA. Train and mentor engineers and leaders on methodology.  Ensure improvements are validated and controls are sustained.
  • Ensure the company’s compliance to: ISO 9001, TL 9000 and support compliance to ISO 14001 Standards through development of an internal audit program.
  • Develop and implement improved processes for non-conformance management, document control and engineering change management.
  • Familiarity with continuous process manufacturing
  • The person must have or be willing to gain working knowledge of quality management systems, ISO 9001 requirements, Lean Principles, Six Sigma, and proficient knowledge of statistics.
  •  

 

Job Qualifications

 

  • Bachelor’s degree in engineering.
  • MBA/master’s degree preferred.
  • 5-7 Years’ manufacturing leadership experience with significant quality experience.
  • Excellent written, verbal, communication skills.
  • Good organization skills with the ability to lead and manage multiple projects, priorities, and goal oriented.
  • Computer skills: Microsoft Office applications.

 

 


 

Decision Making Requirements

 

  • Assign and/or set priorities for projects and assignments.
  • Disposition of product that does not meet the standard requirements.
  • Disposition of raw material that does not meet the standard requirements.
  • Employment decisions concerning hiring staff.
  • Determine training needs for employees.

 

GENERAL EXPECTATIONS:

  • Demonstrate effective communications (verbal, written) skills
  • Proficient with MS Office Word and Excel
  • Maintain discretion when working with confidential and proprietary information
  • Strict adherence to Company safety policies and procedures
  • Adhere to all aspects of OFS’ “Standards of Conduct” document

 

Working at LIGHTERA means having the opportunity to realize ideas, experience innovation, and discover new solutions for the future. In addition to our dynamic work environment, we offer competitive salaries and generous benefits programs, including medical, dental, tuition reimbursement, and a matching 401(k) plan. 

  

Employees are expected to serve as role models for safe work practices and behaviors. This includes following established health and safety policies and procedures, maintaining a clean, organized work area, wearing, and properly storing all personal protective equipment (PPE), and actively engaging as a safety conscious worker with personal safety and wellness as a priority. 

  

If you'd like to be part of an energetic, world leader in optic fiber solutions, please apply through our Career portal at https://lightera.com/about-us/. 

  

Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position  

 

Skills Required

  • Bachelor's degree in engineering
  • MBA or master's degree
  • 5-7 years of manufacturing leadership experience with significant quality experience
  • Excellent written, verbal, and communication skills
  • Strong organizational skills and ability to manage multiple projects, priorities, and goals
  • Proficiency with Microsoft Office applications, including Word and Excel
  • Legal authorization to work in the United States without current or future sponsorship

Lightera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lightera and has not been reviewed or approved by Lightera.

  • Fair & Transparent Compensation — Pay is considered okay‑to‑good in many hourly manufacturing roles, aided by overtime opportunities and union‑linked increases in some plants. Some hourly titles benchmark near or above market in specific locations.
  • Retirement Support — A 401(k) with company match is consistently highlighted, with multiple references to a strong employer contribution. This support is positioned as part of a competitive total rewards package.
  • Healthcare Strength — Medical, dental, and vision coverage are described as solid and mainstream. Some locations also reference on‑site or supplemental health resources and tax‑advantaged accounts.

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The Company
HQ: Norcross, GA
3,379 Employees
Year Founded: 2025

What We Do

For decades, we have carried the beacon of innovation, leading industries, communities, and individuals into a brighter era. Now, we have brought together all this knowledge and expertise to provide complete solutions for communication networks, connecting businesses and people. Today, we are one: Lightera, a Furukawa Electric Group company. The creation of Lightera reflects our commitment to meeting the rapidly evolving demands of industries such as generative AI, data centers, 5G/6G, utilities, medical, aerospace, defense, and sensing. Through advanced optical technologies, we build brighter, more connected communities with innovative solutions. Step into the future of smart connectivity. Visit us at lightera.com.

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