Quality Manager

Posted Yesterday
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South Windsor, CT, USA
In-Office
115K-140K Annually
Senior level
Aerospace
The Role
Leads the quality department, personnel, and Quality Management System while maintaining AS9100, ISO, and regulatory compliance. Oversees audits, testing, inspections, corrective actions, supplier and customer quality interfaces, documentation, budgets, and continuous improvement. Reports quality performance to executive leadership and regulatory agencies, supervises employees, and supports aerospace manufacturing operations.
Summary Generated by Built In
Job Summary & Responsibilities

JOB TITLE: Quality Manager   

LOCATION: Capewell Aerial Systems - South Windsor, CT

REPORTS TO: President

 

POSITION SUMMARY: The Quality Manager provides strategic and hands-on leadership for the quality department and is responsible for managing quality personnel, customer and supplier interface, maintaining compliance with all AS9100, ISO, and regulatory requirements, and drives operational efficiency and continuous improvement in support of customer and business objectives.

 

PRIMARY RESPONSIBILITIES:

  • Manage and maintain the Capewell Quality efforts and personnel
  • Maintain Quality Management System (QMS) and AS9100 Aerospace Standard
  • Evaluate production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements
  • Develop and assure Quality Assurance Department budget is maintained
  • Manage internal auditing activities
  • Collaborate with management and senior staff across production departments, to draft acceptable quality standards and compliance procedures
  • Develop and implement quality standard testing and evaluation processes
  • Assess test results and approves recommended changes
  • Review quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, compliance, and relevance
  • Periodically report the status of quality control and operations to executive leadership and, when required, regulatory agencies
  • Be accountable for Quality Program management and timely performance of Quality Assurance Department tasks
  • Maintain a safe and clean work area.
  • Work cooperatively with other employees to meet department and company goals.
  • This position requires personal protective equipment on the shop floor where safety glasses and composite toe safety shoes are required by all.

 OTHER DUTIES: Perform additional duties as directed by management to support departmental and organizational objectives.

 

SUPERVISORY RESPONSIBILITIES:

  • Conduct annual performance evaluations for all direct reports, ensuring timely, constructive feedback and alignment with organizational goals. Applies progressive discipline promptly and consistently, manages performance on a regular basis, and addresses issues as they arise.
  • Engage with team members regularly to ensure proactive conflict resolution, development, and alignment on tasks and priorities.
  • Assist in the company’s goal-setting process by recommending department goals and working with team members to assign individual goals
Preferred Qualifications

EDUCATION, EXPERIENCE and SKILLS:

  • Bachelor’s degree and at least 5 years of experience in quality management roles with increasing responsibility
  • Significant experience may replace the education requirement
  • Affiliation with ASQ a plus
  • AS9102 experience and execution
  • Experience with dimensional inspection and supplier certification
  • Internal auditor experience
  • Experience with AS9100 rev. D
  • Expert level root cause and corrective action experience
  • Significant experience in collection of data and statistical process control
  • People management skills
  • Familiarity with government source inspection
  • FAA and/or Department of Defense experience
  • Experience with GD&T or IMTE
  • Experience with government contract reviews

 

ELIGIBILITY REQUIREMENTS:

  • Team Members in this position must be a U.S. Person, as defined by U.S. export control laws.
  • Team Members are required to pass a pre-employment background check and drug screen.
  • An individual with a disability will be considered qualified for any position that the person can perform the essential function of the position with or without reasonable accommodation. All essential functions incorporated in this description may be subject to reasonable accommodation.
  • EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or protected veteran status.

 PHYSICAL REQUIREMENTS: This position operates in a typical manufacturing environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:

  • While performing the duties of this job, the Team Member is regularly required to sit, stand, walk, bend, squat, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
  • The Team Member must occasionally lift and/or move up to 50 pounds.
  • The Team Member must occasionally climb up to 10 steps and/or 9’ high on a ladder
  • Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
  • Specific vision abilities required by this job include visual acuity sufficient to perform detailed inspections and the ability to pass color blindness testing.

 WORK ENVIRONMENT:

  • The noise level in the work environment is usually moderate and sometimes excessive.
  • This is a full-time, onsite position.
  • The work schedule for this position is Monday through Thursday 7:30AM – 5PM and every other Friday 7:30AM – 4PM, with a 30-minute lunch break.

COMPENSATION: The hiring range for this position is $115k-$140k. This range is an estimate and the actual saalry may vary based on the candidate's experience, skills, and qualifications. Capewell offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, retirement savings, medical, dental, vision, health savings, flexible spending, critical illness, hospital, accident, life insurance, paid time off, and annual discretionary bonus and incentives.

Skills Required

  • Bachelor's degree
  • At least 5 years of experience in quality management roles with increasing responsibility
  • AS9102 experience and execution
  • Experience with dimensional inspection and supplier certification
  • Internal auditor experience
  • Experience with AS9100 revision D
  • Expert-level root cause and corrective action experience
  • Significant experience collecting data and using statistical process control
  • People management skills
  • Familiarity with government source inspection
  • FAA and/or Department of Defense experience
  • Experience with GD&T or IMTE
  • Experience with government contract reviews
  • U.S. Person status under export control laws
  • Ability to pass a pre-employment background check and drug screen
  • Ability to perform essential job functions in a manufacturing environment, including occasional lifting up to 50 pounds and climbing
  • Ability to pass color blindness testing
  • ASQ affiliation

HEICO Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HEICO and has not been reviewed or approved by HEICO.

  • Retirement Support — The company maintains a long‑standing 401(k) program with company matching available to nearly all U.S. employees, with matches sometimes delivered in company stock. Official materials indicate broad participation and subsidiary‑level match structures.
  • Flexible Benefits — The package spans medical, dental, vision, HSAs/FSAs, life and disability coverage, PTO and holidays, tuition reimbursement, an EAP, and various discounts, with multiple plan choices. Eligibility and specifics can differ by subsidiary.
  • Wellbeing & Lifestyle Benefits — Wellness programs such as health fairs, screenings, flu shots, and on‑site classes appear alongside fitness, retail, and entertainment discounts. These offerings complement core coverage and support day‑to‑day wellbeing.

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The Company
HQ: Hollywood, FL
709 Employees
Year Founded: 1957

What We Do

HEICO Corporation, through its subsidiaries, engages in the design, manufacture, and sale of aerospace, defense, and electronics related products and services in the United States and internationally. The company operates through two segments, Flight Support Group (FSG/HEICO Aerospace) and Electronic Technologies Group (ETG). HEICO Aerospace offers jet engine and aircraft component replacement parts. It also involves in manufacturing specialty aircraft/defense related parts; offering thermal insulation blankets primarily for aerospace, defense, and commercial applications; subcontracting for original equipment manufacturers (OEMs); providing specialty parts as a subcontractor for aerospace and industrial OEMs, and the United States government. In addition, this segment distributes hydraulic, pneumatic, mechanical, and electro-mechanical components for the aviation markets.

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