Quality Manager

Posted Yesterday
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Salem, NH, USA
In-Office
Senior level
Appliances • Manufacturing
The Role
Leads the Quality Department and maintains the QMS across manufacturing operations. Responsibilities include managing audits, CAPA, document control, calibration, change management, supplier qualification, KPIs, corrective actions, and regulatory compliance. The manager partners with production, supply chain, and program management to resolve quality issues, improve processes, meet customer requirements, and develop quality personnel.
Summary Generated by Built In

Emerald Technologies has an exciting opportunity for a Quality Manager to join its Salem, NH team! 

At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!

The Quality Manager leads the Quality Department, drives continuous improvement initiatives, and partners cross-functionally to ensure quality, operational, and customer satisfaction objectives are consistently achieved.

Responsibilities:

  • Lead and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001/13485, AS9100, IPC-A-610, J-STD-001, ITAR, and other applicable customer and regulatory requirements.
  • Establish, monitor, and report Quality Department KPIs, driving continuous improvement initiatives and corrective actions to achieve quality and business objectives.
  • Partner with Production, Supply Chain, Program Management, and other cross-functional teams to improve processes, resolve quality issues, and ensure customer requirements are met.
  • Manage internal audits, CAPA programs, document control, calibration systems, change management activities, and QMS performance reporting to senior leadership.
  • Lead and develop Quality personnel, host customer and registrar audits, oversee supplier qualification activities, and ensure required training and certifications are maintained.

Qualifications:

  • Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline preferred.
  • Minimum 7 years of quality experience in a manufacturing environment required, preferably supporting electronics, aerospace, defense, or medical device products.
  • Minimum 1-2 years of management experience in a manufacturing environment required; preferably leading a quality team.
  • Strong working knowledge of ISO 9001/13485, AS9100, IPC-A-610, J-STD-001, control plans, FMEAs, and quality management system (QMS) required.
  • Experience leading audits, corrective action programs, supplier quality initiatives, and compliance with customer, regulatory, and industry standards strongly preferred. 
  • Proven leadership, communication, and problem-solving abilities; Lean Manufacturing, Six Sigma, and/or NADCAP experience preferred.

Benefits of the Job:

  • Competitive medical, dental, and vision benefits. 
  • Health Savings Account/Flexible Spending Account
  • 401K and company matching with no vesting period
  • PTO for rest and relaxation 
  • Gym reimbursement(through Anthem)
  • Employee Assistance Program
  • A safe and inclusive work environment with team and management support 
  • Employee training and development
  • Community service and philanthropic initiatives 
  • Employee appreciation and events 
  • Career advancement opportunities
  • Employee Referral program 
  • Employee discounts 

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

This position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).

Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline
  • Minimum 7 years of quality experience in a manufacturing environment
  • Minimum 1–2 years of management experience in a manufacturing environment
  • Working knowledge of ISO 9001/13485, AS9100, IPC-A-610, J-STD-001, control plans, FMEAs, and QMS
  • Experience leading audits, corrective action programs, supplier quality initiatives, and compliance with customer, regulatory, and industry standards
  • Leadership, communication, and problem-solving abilities
  • Lean Manufacturing, Six Sigma, and/or NADCAP experience
  • Must qualify as a U.S. Person under ITAR
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The Company
HQ: San Jose, California
350 Employees

What We Do

At Emerald Technologies, we provide our customers with world-class service experiences built on strong partnerships, flexible manufacturing capabilities, and expert engineering services. Leveraging our extensive international footprint while maintaining the regional values of our regional facilities, we at Emerald take enormous pride in providing unique solutions to our customers' most challenging problems and opportunities. Emerald Technologies has recently become aware of unauthorized individuals falsely representing themselves as members of Emerald’s Human Resources department. These individuals are contacting potential employees via LinkedIn and other platforms. Please be advised that these communications are not authorized by Emerald. To ensure the legitimacy of any employment opportunity, please verify that the position you are applying for is available and is currently accepting applications by consulting and reviewing our official pages: • https://www.emeraldtechnologies.com/careers/ • https://www.linkedin.com/company/emerald-technologies-us Emerald Technologies expressly disclaims any responsibility for any alleged losses or damages of any kind resulting from interactions with unauthorized parties.

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