Quality Manager

Description

Summary: The Quality Manager serves as a firmwide technical leader responsible for ensuring architectural excellence, consistency, and design integrity across all project phases. This role leads quality assurance definition, and quality control efforts from schematic design through construction contract administration, ensuring that all project documentation is accurate, coordinated, code compliant, and aligned with contract documents, owner requirements, and JLG standards.

Why JLG? Because we work together to empower the future of architecture and design, driving dynamic solutions that make lives better. We are employee owners, collectively invested in the success of our clients, communities, and each other. Our candidates bring a diverse background of talent, a spirit of collaboration, and an enduring desire to help others thrive. At JLG, you will find inspiration to ignite change, challenge the status quo, and build resilient foundations for the next generation of education, healthcare, sports, and civic, cultural, and commercial service. 

Responsibilities:

• Lead and manage comprehensive QC reviews throughout all project phases, from schematic design through construction contract administration.
• Develop, maintain, and continuously improve firmwide QA standards, procedures, checklists, and protocols. 
• Oversee the development and refinement of master specifications, standard details, and Revit/BIM standards.
• Partner with leadership to enhance technical performance, improve documentation quality, and reinforce best practices across project teams.
• Review architectural drawings, specifications, and construction documents to ensure coordination, technical accuracy, code compliance, and adherence to JLG standards.
• Ensure compliance with applicable building codes, regulations, and JLG quality standards throughout project development and delivery.
• Collaborate with project teams to resolve technical issues and uphold quality standards throughout all phases of project delivery.
• Stay current with evolving building codes, construction technologies, and industry best practices.
• Maintain a high level of quality while ensuring all work aligns with JLG standards. 
• Mentor and train staff in documentation standards, construction methods, and technical best practices. 
• Serve as a firmwide technical expert, providing expert guidance on design documentation, constructability, and quality assurance standards.
• Provide leadership and guidance to direct reports through coaching, mentoring, performance management, and professional development.
• Responsible for daily supervision of direct reports, including conducting 1:1s, reviewing timecards, managing time-off requests, and monitoring active workload and priorities. 
• Perform other duties as assigned.

Requirements

• Bachelor’s or Master’s degree in Architecture from a NAAB-accredited program. 
• Professional Architecture License. 
• 10+ years of professional architectural experience.
• 3+ years in a role involving quality assurance and quality control oversight.
• Expert knowledge of multiple project types and climate zones.
• Strong attention to detail and commitment to excellence.
• Expert knowledge of building systems, codes, and construction documentation.
• Ability to mentor, coach, and develop others.
• Advanced proficiency in Microsoft Office, Bluebeam, Revit, and BIM workflows. 
• Exceptional written and verbal communication skills with the ability to collaborate across teams. 
• Exceptional organizational, analytical, time management, and problem-solving skills.
• Ability to travel – 25%.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status under federal, state, or local laws and ordinances.

Our comprehensive benefits package includes medical, dental, vision, disability, wellness programs, flexible spending accounts, paid holidays, and paid time off. We also offer a 401k with employer match, employee ownership opportunities through ESOP, and performance-based bonuses. Compensation for this role is determined based on location, experience, and skills, with an annual salary range of $90,000 - $120,000.