Quality Management/Audit Specialist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: As the Quality Management/Audit Specialist, you'll be at the forefront of maintaining and enhancing quality standards across the organization, serving as both a guardian of compliance and a catalyst for continuous improvement. This role combines strategic quality framework development with hands-on auditing and assessment work. You'll collaborate extensively with cross-functional teams to identify opportunities for operational excellence while ensuring adherence to industry standards and regulatory requirements. Your expertise will drive process improvements, risk mitigation strategies, and foster a culture of quality throughout the organization.

What your day-to-day will look like:

• Develop and implement comprehensive quality management frameworks, policies, and procedures aligned with industry standards
• Conduct regular compliance audits and inspections across departments to assess adherence to quality standards and regulations
• Prepare detailed audit reports with findings, recommendations, and improvement opportunities for senior management
• Identify process improvement opportunities and collaborate with teams to implement efficiency-enhancing strategies
• Maintain accurate documentation of quality audits, corrective actions, and compliance status
• Design and deliver training programs to ensure employee awareness of quality standards and procedures
• Evaluate suppliers and vendors based on quality criteria and conduct quality audits on external partners
• Monitor regulatory changes and ensure organizational compliance with applicable laws and quality certifications
• Develop and track corrective and preventive actions to address quality non-compliance issues
• Engage with stakeholders across the organization to promote quality excellence and alignment with business objectives

Requirements:

• Bachelor's degree in Quality Management, Business Administration, or related field
• Proven experience in quality management, quality audits, and process improvement initiatives
• Experience conducting quality audits and inspections with detailed reporting capabilities
• Knowledge of quality management principles and standards, particularly ISO 9001
• Knowledge of industry regulations and compliance requirements
• Proficiency in quality management software and tools
• Familiarity with data analysis and visualization software
• Remote work capability

Preferred:

• Master's degree or relevant certifications (Six Sigma, ISO Lead Auditor)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.