Health Solutions West is the Western slope’s largest behavioral health care organization, covering more than 23,000 square miles across 10 counties. With over 250 employees in Western Colorado, you would be joining a mighty team of support and administrative staff, case managers, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.
Position: Quality Improvement Specialist
Location: Building A- Optional Remote position
Benefits offered to Full-Time Employees:
- Medical
- Dental
- Vision
- Paid time off accrual and generous leave policy
- 403(b) benefits with 6% company match
Position qualifications:
Bachelors degree in healthcare, human services or quality assurance field required, Master's Degree preferred. Minimum three (3) years direct clinical experience and/or clinical supervisory experience strongly preferred.
Job purpose:
The Quality Improvement Specialist's primary responsibility is to support and improve the quality of Health Solutions West. services. This position provides support, project management, and oversight in the areas of quality improvement, training, regulatory and contractual compliance, performance measurement, and outcomes measurement. Duties include training, monitoring, and feedback of clinical standard work and evidence-based practices, as well as implementation of policies and clinical workflows. Travel to regional sites within Health Solutions West is required.
Knowledge, Skill & Ability (include materials and equipment directly used):
- Ability to effectively communicate Health Solutions West performance expectations to staff
- Knowledge of quality improvement processes, tools and Best Practices approaches
- Knowledge of mental health and substance abuse regulations
- Knowledge of clinical risk an utilization management practices
- Capable of independent action without losing sight of Health Solutions West policies, procedures, mission, and values
- Working knowledge of Windows based computer applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet access.
- Ability to operate standard office equipment including computer keyboard, calculator, copy machine, fax and multi-line telephone.
- Interpersonal and communication skills to develop and maintain effective working relationships with all internal and external customers.
- Ability to organize and prioritize workload in a sometimes hectic environment with frequent interruptions.
Working Conditions/Physical Demands: Employee must occasionally lift and/or move up to 25 pounds. Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Must have ability to sit for longer periods of time at a computer. Employee must be able to travel between Health Solutions West sites or within the community. May be exposed to stressful situations that involve enraged, distraught and/or intoxicated individuals with possible mental disorders. Possible potential for exposure to communicable disease. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must already be authorized to work in the US; sponsorships not available.
Skills Required
- Bachelor's degree in healthcare, human services, or quality assurance field
- Master's degree
- Minimum three (3) years direct clinical experience and/or clinical supervisory experience
- Knowledge of quality improvement processes, tools and best practices
- Knowledge of mental health and substance abuse regulations
- Knowledge of clinical risk and utilization management practices
- Working knowledge of Windows-based computer applications including Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet access
- Interpersonal and communication skills to develop and maintain effective working relationships
- Ability to organize and prioritize workload in a sometimes hectic environment
- Ability to operate standard office equipment (keyboard, calculator, copy machine, fax, multi-line telephone)
- Ability to occasionally lift and/or move up to 25 pounds
- Ability to travel between Health Solutions West sites or within the community
- Must already be authorized to work in the US; sponsorships not available
- Capable of independent action while adhering to organizational policies, procedures, mission and values
What We Do
Health Solutions West is a premier non-profit provider of behavioral health and substance use treatment in western Colorado. The organization serves individuals and families across the lifespan through outpatient care, crisis response, addiction recovery, and community-based programs. As the region's largest behavioral health organization, it provides inclusive and accessible care across 10 Western Slope counties, covering more than 23,000 square miles.
