Quality Improvement Intern

About the role

As a Quality Improvement Intern, you’ll be part of the Foodstuffs Own Brands Quality and Technical Team, supporting continuous improvement of own‑brand products such as Pams. In this role, you’ll help the team understand quality issues, learn from customer feedback, and work with suppliers to drive improvements.

Key responsibilities

• Support the Quality Improvement Manager by analysing customer complaint data (e.g. Salesforce) and helping prepare quality improvement reports and dashboards.
• Assist with preparing and maintaining supplier quality improvement packs, including complaint trends, agreed actions, and progress tracking.
• Help compile monthly internal quality dashboards to support Product Managers in prioritising quality improvements.
• Use Microsoft 365 tools (such as Excel, Teams, SharePoint, and Copilot) to improve efficiency and consistency in reporting and analysis.

About you

You’re studying areas such as food technology, data analysis and have a strong interest in quality improvement. You communicate clearly, can work with numerous stakeholders and have great influencing skills. You’re confident working with data in Excel and open to learning new systems such as Salesforce and Power BI. Most importantly, you’re curious, motivated, and excited to build skills that help improve product quality for customers.

Our internship programme offers

• 12-weeks paid work at living wage starting in November based in Māngere, Auckland.
• Renowned learning and development sessions fortnightly.
• An extensive support network - your People Leader, the Talent Team, a Kaiārahi (mentor) and your fellow interns to help you along the way.
• The opportunity to tackle real-world business problems that help us achieve our aspiration – to help New Zealanders get more out of life.
• Modern office spaces with free parking, subsidised lunches, flexible working, weekly supplier tastings and regular celebrations.
• 5% in store and online discount in our supermarkets.

We’re looking for someone who is interested in discovering their career with us.

You’ll have a curiosity to learn, a knack for problem solving and be ready to get stuck in to making a positive impact on New Zealand communities. You’ll ideally be interested in one of the above areas listed and in our application form, you’ll have the opportunity to indicate your preferred roles (you don’t necessarily need to be studying something that is aligned).

You’ll be working for a New Zealand owned and operated Co-op whose purpose is to help New Zealanders get more out of life.

We have a commitment to be here for our country, here for our people and here for our communities in everything we do, and we provide career opportunities like no other in our industry. We have an unbeatable team of over 25,000 people with a fun and inclusive culture where you feel like you belong. We work with some of New Zealands most treasured and iconic brands with over 350 PAK’n’SAVE, New World, Four Square, Gilmours and Liquorland stores across the North Island

Check us out here https://www.foodstuffs.co.nz/, on Instagram @foodiescareers and on Tik Tok @lifeatfoodies to stay up to date.

Our recruitment process involves

• A written application form, video interview, and face-to-face interview with our People leaders.
• If successful, we’ll check your references before finalising contracts and moving you through our fun and interactive digital onboarding experience to get you ready to start in November.

If you require the recruitment process to be adapted due to an access need, please feel free to contact us directly – [email protected]