Quality Engineering Supervisor

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.
Job Responsibilities:

• Ensure effective and efficient resolution of any customer quality concerns/issues
• Develop, maintain and enhance the relationship with customer quality organization/contacts. And drive customer satisfaction in terms of quality.
• Conduct defined internal audits (e.g., LPA, Control Plan audit) to ensure adherence to customer quality requirements.
• Lead, coordinate and follow up defined customer visit events
• Manage defined customer requirements (CSR) and drive adherence with internal responsible cross-function teams.
• Track, monitor, maintain and report customer quality performance internally (e.g. Monthly Quality report) and externally (e.g. through customer portal).
• Drive Customer quality process improvement and standardization.
• Support other customer activities as needed.
• Act as customer quality representative in the organization to ensure customer is protected from quality concerns.
• Attend Meetings with senior management to report and discuss customer quality issues.
• Review Quality Alerts, MQS, MAFACT and Local QMS Procedures for approval.
• Provide direction and guidelines to the team on customer interaction strategies, including reviewing all formal 8D reports to the customer.
• Provide training and performance reviews for the direct reports to optimize the performance. Address performance gaps as needed.
• Enforce company policy and local procedure within the department.
• Conduct both long term resource planning based on business requirement and the day-to-day administrative tasks related to team functions.
• Establish new on-site support reps as needed and manage the overall reps performance and cost.
• Support production on day-to day activities and ensure supplier concerns are communicated to initiate corrective actions and provide clean point.
• Foster a continuous improvement culture in the organization while driving the team towards zero defect ppm.

Key Qualifications/Requirements

• Electrical or Mechanical Engineering Degree

Experience

• Minimum 3-5 years of supervisory experience in the automotive quality field, and a minimum of 3- 5 years of experience in a Quality Leadership role being a strong asset
• Engineering experience in manufacturing technology and production processes.
• The ideal candidate will have knowledge of the IATF16949 standard and certification.
• Ability to communicate with external customers and suppliers, occasionally in times of high visibility/increased pressure.
• Ability to lead a team and drive continuous improvement.
• Ability to travel occasionally.

Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighting