Quality Engineering - Manager

A career in Software and Product Innovation will provide you with the opportunity to deliver innovative solutions that are valuable, usable, and aligned with accomplishing the company's mission. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change. You will manage products through initial launch and follow-on releases, identifying dependencies and clearing blockers. As part of our Quality Engineering team, you'll help with testing management, strategy development, execution, and data analysis to enhance our clients enterprise technology.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Pursue opportunities to develop existing and new skills outside of comfort zone.
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Coach others and encourage them to take ownership of their development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Focus on building trusted relationships.
• Uphold the firm's code of ethics and business conduct.

Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Additional Educational Requirements:
Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.
Minimum Years of Experience:
5 year(s)
Preferred Qualifications:
Preferred Fields of Study:
Computer and Information Science, Management Information Systems, Mathematics, Computer Engineering, Data Processing/Analytics/Science, Information Technology
Certification(s) Preferred:
ISTQB, CSQA/CSQE or equivalent certifications
Preferred Knowledge/Skills:
Demonstrates extensive abilities and/or a proven record of success as a team leader in the following areas:

• Advocating and upholding the standards, industry-leading practices and protocols outlined in the quality assurance and testing framework;
• Participating actively in reviews of user stories (functional and technical), identifying and helping bridge gaps in requirements particularly around use-cases and workflows (considers happy path, alternate paths, user-error, system-error workflows);
• Working closely with the Product Managers to obtain a thorough understanding of the application and the business being supported by the application;
• Working closely with the Solution Architect/ Technical Lead to understand the technical approach, technical specifications, non-functional requirements that are integral to the software application;
• Authoring Agile test plans and requirements traceability by confirming testing depth (# of test cases) and breadth (types of test cases) are commensurate with the number of story points/ complexity and effort intensiveness of the functionalities being developed and tested;
• Collaborating with the team to determine accuracy in estimation of user stories, creation of standardized and/or specific QA tasks to help justify estimations;
• Displaying proficiency in the use of tools like JIRA, Azure DevOps. Confirming that the test cases are tied in with user stories. Managing test-set peer reviews, test plan reviews, execution of test runs, logs and actively seeks quick resolution of bugs based on their severity and priority. Participating in daily stand-up meetings, retrospectives, drives continuous improvement from conducting RCA (Root Cause Analysis) of production bugs;
• Offering UAT support as needed. Maintaining primary ownership of the QA environment(s), test data creation and working closely with Test Automation Engineers and Performance/Load Testers;
• Maintaining transparency and predictability for the release by sharing test summary reports at the end of each sprint;
• Conducting regular reviews of quality assurance metrics such as DRE (Defect Removal Efficiency), test automation coverage, functional test coverage, and alerts the QA leader to any critical dependencies, risks or constraints and recommends remediation steps;
• Collaborating with the DevOps engineering team to integrate the automated test suite into the CI/CD pipeline;
• Communicating dependencies, risks, constraints to the team and actively seeking resolution;
• Leading teams in a dynamic work environment while managing stakeholder expectations and scope;
• Working as part of Scrum/Kanban Agile teams in a multi-pod fast paced environment;
• Working with team members across multiple locations/timezones; and,
• Understanding and leveraging Test Automation Engineering tools, techniques and methodologies with specialized knowledge of Selenium, Java/Python, Robot Framework, JMeter, and mobile platform testing tools.

Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisorymanager
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