Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Genesys Cloud AI
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Quality Engineer, a typical day involves collaborating with a diverse team to design and implement comprehensive solutions that enhance the software delivery process. The role focuses on integrating various components within the ecosystem to ensure seamless application lifecycle management. Daily activities include executing continuous testing procedures covering security, application programming interfaces, and regression tests. The position also involves developing and maintaining automation strategies and scripts, configuring data and environments, and actively engaging in code reviews. Monitoring and reporting defects are integral to supporting ongoing improvements in the testing process, ensuring high-quality outcomes throughout the project.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance testing frameworks and methodologies.
- Assist in mentoring junior team members to foster skill development and knowledge sharing.
- Continuously evaluate and improve testing processes to increase efficiency and effectiveness.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Cloud AI.
- Experience in designing and implementing automation strategies and scripts.
- Strong understanding of continuous testing methodologies including security, API, and regression testing.
- Familiarity with environment and data configuration to support testing activities.
- Ability to participate effectively in code reviews and defect management processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Genesys Cloud AI.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Proficiency in Genesys Cloud AI
- Minimum 3 years of experience with Genesys Cloud AI
- Experience designing and implementing automation strategies and scripts
- Strong understanding of continuous testing methodologies including security, API, and regression testing
- Familiarity with environment and data configuration to support testing
- Ability to participate effectively in code reviews and defect management processes
- 15 years full time education
- Position based at Bengaluru office (on-site requirement)
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
