Quality Engineer

ABOUT US:  

Our mission at Santa Cruz Bicycles is to make the best bicycles and have fun doing it.  Since 1994, we’ve been doing just that, and finding unique and innovative solutions for everything from suspension design to manufacturing processes along the way.  We are a global organization and one of many premium brands in the Pon Bike portfolio, the largest bike company in the world.  We are humble but proud of our heritage, built on our commitment to quality products and our most valued asset, talented people who are invited to be themselves and enhance our distinctive and evolving workplace culture.

ABOUT YOU:

You will play a pivotal role in maintaining and improving the quality of our products at Santa Cruz Bicycles. As a Quality Engineer, you’ll partner with Quality, Engineering, and key suppliers to develop and execute robust quality plans, driving first-time-right, low reject rates, and continuous improvement. If you are a detail-oriented professional who thrives on data-driven problem-solving and working with cross-functional teams, then this role is made for you.

WHAT DOES YOUR DAY JOB LOOK LIKE?

• Lead APQP-style quality planning - including FMEA, process-flow diagrams, Control Plans, and FAI - in close collaboration with Engineering and manufacturers  

• Review and improve CAD GD&T; vet supplier drawings to ensure they match Santa Cruz Bicycles (SCB) specifications

• Develop and implement raw materials Quality Control (QC) tooling and inspection plans in collaboration with the SCB QC team

• Perform root cause analysis for quality findings and implement corrective actions

• Review inspection reports, analyze data for trends and top issues, and develop data-driven improvement plans

• Partner with SCB Taiwan on supplier quality; accompany the Taiwan team during critical supplier visits in Asia 

• Author and improve SCB quality standards

• Create PC-DMIS (CMM) inspection routines

WHAT YOU BRING TO THE TABLE:

• Bachelor's Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related field 

• At least 5 years of experience in quality engineering or a related role

• Extensive experience with various manufacturing and finishing techniques, such as machining, welding, and carbon fiber composites

• High mechanical aptitude and hands-on experience with bicycle mechanics

• Proven ability to perform root cause analysis and implement effective corrective actions

• Proficiency in major CAD software for both 2D and 3D design and documentation (e.g., Creo, SolidWorks)

• Strong attention to detail and a hands-on approach to problem-solving

• Ability to travel 10% to meet and collaborate with vendors in Asia

• Comfortable working within diverse teams and adhering to tight deadlines

• Adaptability to unfamiliar situations, cultures, and environments

• Excellent communication skills, written and verbal

• Design engineering experience is preferred

LANGUAGE SKILLS: Ability to read and comprehend and explain documents in English. Effectively communicate, verbally and in writing, in English.

PHYSICAL DEMANDS FOR THE ROLE:  The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job.

Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities.  While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear. The employee must lift and/or move up to 20 pounds. Vision may be corrected within normal range. The noise level in the work environment is quiet.

SALARY RANGE: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $100,000 - $115,000.